Team Administrator Peterborough, England
Job description
An exciting opportunity has arisen for an Administrator in our Social Care Team based in the Town Hall in Peterborough.
The successful candidate will provide efficient, effective and timely administrative support for the Social Care Admin and Social Work Team Such support will include liaison with partner agencies and colleagues within the wider health and social care service, ensuring effective communication and administrative systems are maintained to a high standard.
To provide efficient, effective and timely administrative support for the Social Care Admin and Social Work Teams.
Such support will include liaison with partner agencies and colleagues within the wider health and social care service. Ensuring effective communication and administrative systems are maintained to a high standard.
Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.
To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.
Please refer to the attached job description and person specification for full details of responsibilities
1. Undertake financial and general administrative tasks to support the service.
2. Responsible for processing of financial information on the Local Authority Systems and assisting in keeping accurate record of transactions. This includes the processing of invoices for provider.
3. To deal discretely and efficiently with telephone calls and to relay messages in an effective, courteous and professional manner, conveying a high level of customer care.
4. To liaise with service users, relatives/carers, General Practitioners, other Consultants and medical staff, Community Services and any other Agency in an efficient manner.
5. Ensure an accurate, confidential and effective service by maintaining up to date filing systems (paper and electronic) and security of information in accordance with the policies and procedures of the County Council/CPFT and relevant legislation.
6. Assist in the delivery and development of the service using both Local Authority and CPFT IT systems. Using information systems to generate reports, documents, letters and emails.
7. Servicing meetings – arranging dates, venues, preparing papers and agenda and minute taking as appropriate.
8. Liaise with partner agencies to ensure appropriate service delivery.
9. To record and maintain the integrity of data/information using agreed procedures to enable safe storage and prompt retrieval of information on the computer/IT system.
10. To ensure that all correspondence is copied onto the Trust and Local Authority electronic records system in a timely manner.
To carry out any other duties and tasks which may reasonably be deemed to come within the scope of the post.
