systems analyst Richmond, VA
Job description
Title: Systems Analyst
Hiring Range: Minimum starting salary of $67,735, commensurate with experience
Pay Band: UG
Agency: VA Workers' Compensation Comm
Location: RICHMOND HEADQUARTERS
Agency Website: https://workcomp.virginia.gov/
Recruitment Type: General Public - G
Job Duties
As a member of a Top Workplace, you can use your analytical and technical experience as a Systems Analyst to improve system efficiency and user experiences for our internal and external customers and the overall effectiveness of the agency.
Job Duties and Responsibilities:
The Virginia Workers’ Compensation Commission is seeking a qualified, innovative team player to work as a Systems Analyst within the Project Management Office to support departmental needs across the Commission. The incumbent will collaborate with department managers and the IS team to develop technical and non-technical solutions to business needs by conducting in-depth analysis to develop requirements, user stories, acceptance criteria, use cases, and process maps. The incumbent will also perform data analysis to meet adjusting business/system needs in order to facilitate new business system development or modify existing software systems.
Additional responsibilities include collaborating with the Systems Analyst Supervisor and staff to establish and continually improve Project Management, Requirements Analysis, Quality Assurance, and Business Process Management standards for the Commission, researching any reported problems (Production Support), planning and proposing solutions to development and business teammates, coordinating the problem-solving process, and ensuring that business standards and requirements are met to fulfill requested enhancements or issue resolution. Must pass a criminal background check as a condition of employment.
VWC Compensation Structure
This position is classified as a pay grade 9 based on a 14 pay grade scale as part of VWC's compensation structure.
Telework Structure
Our agency is currently using a hybrid model for teleworking. Our positions at this time are not 100% teleworking. All candidates would be expected to report to our Headquarters/Regional Office as requested. Telework scheduling is at the discretion of the Manager based on the business needs of the department. Upon hire, candidates should expect to have all training and orientation conducted at the Headquarters Office.
Virginia Workers’ Compensation Commission Overview:
Led by a Senior Leadership team consisting of three Commissioners, an Executive Director and a Chief Deputy Commissioner, Virginia Workers’ Compensation Commission was recently recognized as a Top Workplace for 2023 in the Richmond region! Our mission is to serve injured workers, victims of crimes, employers, and related industries by providing exceptional services, resolving disputes, and faithfully executing the duties entrusted to us by the Commonwealth of Virginia. Our vision is to lead the nation as the most effective and innovative state agency. VWC employees demonstrate seven core values: innovation, respect, accountability, reliability, impartiality, integrity, and effectiveness.
We are a “Virginia Values Veterans” (V3) official certified state agency that supports Veterans and Members of the Reserves and/or National Guard. If you are a Veteran or Spouse of a Veteran or Active Military Member, we urge you to respond accordingly on your state application. Virginia Workers’ Compensation Commission is an Equal Opportunity Employer and we encourage diversity within our workforce. Virginia Workers’ Compensation Commission does not provide sponsorship for employment.
VWC is the recipient of the following awards:
2023 Top Workplace Richmond Region
2023 Top USA Workplace
2023 Top Award for Mid-Sized Companies
2023 Doers Award
Minimum Qualifications
- Associates' or Bachelor's Degree in an IT field or the equivalent in training and/or experience
- Significant experience collecting and documenting user and functional requirements in an IT environment
- Experience creating user stories and acceptance criteria
- Experience with multiple project management methodologies including waterfall and Agile
- Experience defining and using business management best practices and requirements documentation
- Experience drafting, executing and interpreting MS SQL Queries and results
- Experience with Microsoft tools (Microsoft Visio, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint), and SDLC tools (JIRA and Footprints)
- Comprehensive working knowledge of requirements analysis, quality assurance, and business process management methodologies
- Strong stakeholder engagement, organizational, and communication skills
- Demonstrated ability to effectively manage people and resources
- Demonstrated ability to identify, collect, organize, and present pertinent performance metrics to monitor and achieve organizational goals
- Demonstrated ability to plan and execute detailed projects
- Demonstrated ability to perform detailed, structured analysis of complex, technical issues, and to communicate findings in layman's terms to stakeholders
- Proven ability to structure queries to retrieve data from a modeled database
Preferred Qualifications:
- (IIBA) Certification of Competency in Business Analysis or (IIBA) Certified Business Analysis Professional or ITIL certificate
Special Instructions:
You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.
Contact Information:
Name: Amy Habel
Phone: (804) 205-3571
Email: [email protected]
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Vocational Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARS at 800-552-5019, or DBVI at 800-622-2155.
