systems administrator

systems administrator Warwick, West Midlands, England

Mackenzie Jones Middle East
Full Time Warwick, West Midlands, England 28.75 - 27.5 GBP HOURLY Today
Job description

2nd Line Support - System Administrator. £220.00 Day Rate - Outside IR35.

6 Months Contract. Warwick, Warwickshire. Onsite - Monday to Friday. Contract. T6/MN/18473.

Global organisation is seeking to secure a 2nd Line Support - System Administrator.

Role:

  • Providing effective 2ndLine Support for the Global Cloud, Infrastructure & Security Services teams.
  • Contact point for receiving & handling desktop escalation requests.
  • Provide 2nd Line Service Desk support - Monitoring the online support ticketing system.
  • Provide supplementary BAU & Project support for the Cloud, Infrastructure & Security teams.
  • Support internal & external customers.
  • Act as a bridge between 1st & 2nd Line Global IT Support across - Cloud / Infrastructure / Security / Applications groups.
  • Escalate Support Tickets to 3rdLine Support.
  • ITIL environment.
  • Onsite support - Monday to Friday.

Technical Skills & Experience:

  • 2nd Line Support - ideally 3+ years’ experience.
  • IT Support Delivery - within medium to large mature complex technical environments.
  • Excellent IT Customer Service skills.
  • Desktop support - onsite & remote.
  • Strong desktop troubleshooting & information gathering skills.
  • Managing Service Requests, Incident Tickets - updating tickets & escalating tickets.
  • Office 365 - Managing common Office 365 Services - users, security, SharePoint, Exchange, Teams, licensing, migrating Office 365 domains.
  • Azure Active Directory sync - hybrid AD environment - experience.
  • Azure Active Directory Domain Services, Azure B2C - on-prem domain controllers, conditional access, Azure AAD Sync, Hybrid AD.
  • Azure Cloud & on-premise AD role-based access control - awareness of / or have experience.
  • MDM - Intune - troubleshooting, log reviews, policy development, Endpoint deployments & Autopilot - will consider alternative MDM experience i.e., AirWatch, JAMF, MobileIron etc.
  • Networking - Wi-Fi, DNS, DHCP, Firewalls, SDWAN, Ping - connecting users - basic support.
  • Excellent communicator - both oral & written English.
  • Proactive & diligent approach.
  • Approachable & flexible demeanour.

Desirable Experience:

  • PowerShell Scripting.
  • Windows 2019 - 2012 Server.
  • ITIL Foundation Certified.
  • Azure Certified.

Keywords: 2nd Line IT Support, 2nd Line Cloud Support, Azure, IT Systems Engineer, 2nd Line IT Engineer, IT Engineer, IT Support, Azure Active Directory, Office 365, Windows, Azure Active Directory, Networks, TCP/IP, DNS, DHCP, Wi-Fi, Layer 3 Switching, Firewalls, SDWAN, Data Connections, Hyper-V, Azure, 2nd Line IT Support, Warwickshire. Contract. T6/MN/18473.

Job Types: Full-time, Temporary contract, Freelance

Salary: £220.00-£230.00 per day

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: T6/MN/18473

systems administrator
Mackenzie Jones Middle East

www.mackenziejones.com
Dubai, United Arab Emirates
David Mackenzie
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
HR Consulting
2003
Related Jobs

All Related Listed jobs

Office Assistant
Group Management Electrical Surveys Ltd Sowerby Bridge, England 20000 GBP ANNUAL Today

General daily tasks including admin filing and answering telephone. Good communication skills with a confident telephone manner.

Marketing Assistant
The Ice Co Kirkby, England 20000 - 22000 GBP ANNUAL Today

Creating content for our social media platforms is a key part of the role, therefore the candidate must be passionate and active on social media.

Passenger Assistant
Banyards Taxis Remote 5 - 6.25 GBP HOURLY Today

Passenger assistant required for school contract to work with driver am and pm taking children to and from school. Part-time hours: 16 per week.

SEO Executive
Harvest Digital London, England 28000 GBP ANNUAL Today

Support the implementation of inbound link building strategies. Contribute to any outbound marketing and PR strategies focusing around SEO.

Car Salesperson
H Tones Oxford Garage LTD Hartlepool, England 20000 - 60000 GBP ANNUAL Today

You must be a driver with a full UK driving license. We offer a competitive package including a Company Vehicle and great commission structure!