support technician Stratford-upon-Avon, England
Job description
As part of our continued growth, an IT support position in Stratford-upon-Avon has become available. You will be working in a small, highly qualified team in a sometimes pressurised but friendly working environment.
The correct person will have a varied IT knowledge who is willing to learn. To be considered for the role you will need to be an excellent communicator, an effective team member and can deal with all kinds of companies and people, both technical and non-technical.
Experience
We are looking for someone who can demonstrate solid IT support experience with Microsoft knowledge including:
- Windows Server 2012, 2016, 2019, 2022
- Windows 10 and 11
- Active Directory administration
- Office 365 or equivalent cloud services
- Microsoft Office suite (primarily Excel, Word & Outlook)
- Mobile device configuration (iPhone, Android)
- Networking Principles (LAN, WAN, VPN)
- Server Management including TCP/IP, DNS, DHCP
- Backup Solutions
About You
Supporting companies and users based in the Midlands area from our full-time office based helpdesk Monday to Friday with occasional work onsite, you will have a ‘can do’ attitude and enjoy problem solving. You will have been working in a similar IT support role for at least a year and be adaptable and self-motivated. This is an excellent opportunity for someone looking to boost their experience and career.
Additional knowledge and experience with Mac/Linux would be desirable although not essential.
Although you do not need to be qualified to MCP status or above, an understanding of Microsoft implementation strategies is important. mtechnical will provide a solid training programme and actively support your career development.
If you are interested in this role please apply with a covering letter, saying why you are interested in this role and please state your salary expectations. Any relevant qualifications (NVQ IT, MCP, COMPTIA or academic) would be beneficial in supporting your application.
We look forward to hearing from you.
About mtechnical
mtechnical is based in Stratford-upon-Avon and provides IT support and solutions to businesses across the Midlands area and beyond. We offer various levels of support to meet the requirements of different business sizes and types. No two customers are the same so we will tailor the solutions to match their requirements and budget.
Job Types: Full-time, Permanent
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Casual dress
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus scheme
- Yearly bonus
Education:
- GCSE or equivalent (preferred)
Experience:
- Business-to-Business Technical Support Occupations: 1 year (preferred)
- IT support: 1 year (required)
Work Location: In person
