![support technician](https://media.glassdoor.com/sql/1254580/kids-and-company-squarelogo-1475474620701.png)
support technician Leamington
Job description
- Education: College/CEGEP
- Experience: 2 years to less than 3 years
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 3-4 people
- Public transportation is available
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Cellular phone
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
Tasks
Supervision
Transportation/travel information
Work conditions and physical capabilities
Own tools/equipment
Personal suitability
Other benefits
About Kids & Company
CEO: Victoria Sopik
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: School / School District
Website: www.kidsandcompany.com
Year Founded: 2002