support technician Brampton
Future Tech Consultants
Full Time
Brampton
60320 - 12.04 CAD HOURLY Today
Job description
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- Computer hardware or software retailer/wholesaler
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- 3-4 people
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
Work setting
Tasks
Supervision
Work conditions and physical capabilities
Personal suitability
About Future Tech Consultants
CEO: Stephen Marchese, P.E., FACI
Revenue: $5 to $25 million (USD)
Size: 51 to 200 Employees
Type: Company - Private
Website: www.ftcny.com
Future Tech Consultants
www.ftcny.com
Mineola, United States
Stephen Marchese, P.E., FACI
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Department, Clothing & Shoe Stores
