Support Team Member - Enabling Services London, England
Job description
Job Title: Support Team Member - Enabling Services
Salary: £28,511 to £30,504 plus a Location allowance of £1,721. You will receive £28,511 the band minimum. Progress to the band maximum of £30,504 will be via incremental progression.
Location: Across London
If you can turn your hand to anything, start here
Fighting crime and protecting some 8m people across London generates a huge amount of work behind the scenes at the Met. That’s when we look to our Enabling Services team for help. This incredibly varied role could be the start of your career with us, and it’s right on your doorstep.
You could be called on to help out with almost anything. In an average day you might order stationery or uniforms, manage diaries, take minutes at meetings or accept large deliveries. You’ll also deal with thousands of criminal exhibits, which vary in size from that of a postage stamp to a four-poster bed, to make sure that evidence is preserved and criminals are brought to justice.
Some of the items you’ll need to move will be heavy so it’s important that you have a fairly good level of fitness. Your IT skills will be essential too when it comes to managing criminal exhibits and diaries.
Beyond that, you’ll need to be someone who takes pride in their work and has great people skills. Staff and officers will be depending on you every day, and you’ll be happy to use your initiative to handle whatever needs to be done next. You’ll even look for ways to improve our processes.
The nature of this important work means it can’t be done from home, but you’ll enjoy great training and a wide range of other benefits. Once you’ve proved yourself, you’ll also have every chance to explore other opportunities across the business if that’s where your ambitions lie.
Before you apply, please bear in mind:
- Our recruitment and vetting procedure has to be thorough and takes 12 - 18 weeks
- You need to be fit enough to lift and carry some heavy items
- You may need to support staff at different buildings in the area
- Once appointed into this role there may be a requirement for a higher level of vetting and/or a psychological screening.
- Successful candidates will be expected to remain in their initial role for 2 years before applying for any other internal roles.
Please click on the below link to view an online candidate information pack that will you give you an insight into the Met, the competency framework we use which shapes our daily work behaviours, the application process and a host of other information, that will help inform and support your application:
https://sscl-innovation.com/MPScandidatepack/
Click the apply now button below and start your career at the Met. Applications will be via a detailed CV, Personal Statement and online application form. Your personal statement should outline why you are interested in the role and why you would like to work for Enabling Services. Please can you outline what skills you can bring to the Met and where you see yourself in 3-5 years. (NB. Please do not attach 2 copies of your CV).
Completed applications must be submitted by 08/06/2023
We view diversity as fundamental to our success. To tackle today’s complex policing challenges, we need a workforce made up from all of London’s communities. Applications from across the community are therefore essential.
As a Disability Confident Committed Employer the Met have committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
Essential:
Skills:
- Excellent Customer Service skills.
- Problem solving skills.
- The ability to implement new processes to support continuous improvement.
- Excellent IT skills
- Good written communication skills
- Excellent planning and organisational skills
- Flexible approach to work
- Ability to prioritise daily tasks in accordance with demand
- Ability to work as part of a team
Knowledge & Experience:
- A knowledge of general administration
- A practical understanding of how you can support continuous improvement to problem solving and improving processes
- Practical understanding of customer service
- Previous experience of working within a customer service framework.
