support specialist Hollywood, SC
Job description
Duties
As a Program Support Specialist your duties may include, but are not limited to, the following:
- Initiates and tracks a variety of personnel actions. Processes supporting documents for employee awards and personnel actions to be sent to Human Resources.
- Provides HR policy guidance to management and staff, which encompasses hiring process, organizational charts process, and compliance with all applicable policies.
- Serves as backup timekeeper within the assigned area.
- Assists supervisory staff with the management of all recruitment, personnel, and hiring processes through all stages of the employment process.
- Serve as a point of contact to reconcile the capitalized property for multiple work units or organizations.
- Serve as the custodial property officer for all capitalized property using an automated system.
- Utilizes qualitative and quantitative analytical techniques to conduct reviews of current administrative operations, analytical techniques to conduct reviews of current administrative operations, analyze workload, workflow, manpower distribution, and productivity data for presentation as well as identifying issues in these areas.
- Manages, maintains, and controls accounts for accountable and non-accountable property in accordance with agency and department regulations and procedures.
- Tracks station property, prepares property paperwork, and inputs inventory into property database.
- Provides administrative support functions to assigned duty station. Maintains physical and automated records, reports, guidelines and various office correspondence. Performs clerical tasks using Microsoft Word, Excel, databases, graphics (charts), and various communications software.
- Serves as the purchase card holder for assigned employees.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National.
- Resume (See "Required Documents"). Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all information is provided on resume.
- Eligibility and Supporting documents - You will ONLY be considered for the eligibilities that you select "yes" to AND submit the required supporting documentation, as listed in the Required Documents section.
- Suitability for employment, as determined by background investigation
- Drivers License: Selectees mat be required to possess and maintain a valid State drivers license at all times during their tenure.
- Uniform: Official U.S. Fish and Wildlife Service uniform may be required.
- Probationary Period: Selectees may be required to successfully complete a probationary period.
- Individuals assigned male at birth after 12-31-59 must be registered for Selective Service. To verify registration visit SSS.gov.
Qualifications
In order to qualify for this position you must possess the Minimum Qualifications.
Minimum Qualification GS-9
1. I have at least one year of full-time specialized experience comparable in difficulty and responsibility to the next lower grade level (comparable to GS-07) in the Federal service. Examples of experience may include: Providing administrative guidance to senior managers in the areas of personnel, records management, and administrative records; Preparing presentations for senior manager to present; Researching policies and processes for non-routine administrative actions and recommending effective strategies; Serving as liaison to Human Resources staffing specialists to troubleshoot position classification, advertisement, selection, and onboarding; Supporting the senior manager and other team members with time keeping/travel/financial systems (such as Concur, QuickTime, FBMS, MySupport or other equivalent systems); Serve as a point of contact for an organization, to reconcile the capitalized property; Planning travel for senior managers and ensuring accuracy, fund availability and timely approvals for travel; and Providing training to staff on how to respond to FOIA requests.
NOTE: Your resume must contain sufficient information (work schedule, mm/yy dates, etc.) to prove you have performed these duties for at least one (1) year.
OR
2. I have a master's or equivalent graduate degree from an accredited college or university that demonstrates the knowledge, skills, and abilities necessary to do the work. NOTE: You must submit a copy of transcripts.
OR
3. I have two full years of progressively higher-level graduate education leading to such a degree, or a LL. B or J.D. degree in a field directly related to the position. NOTE: You must submit a copy of transcripts.
OR
4. I have a combination of education and experience as described above that, when combined, equals 100% of the total requirement. Only graduate education beyond the first year is creditable to meet this standard. NOTE: You must submit a copy of transcripts.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
Education
PROOF OF EDUCATION: All applicants who are using education or a combination of education and experience to qualify must submit copies of official or unofficial transcripts which include grades, credit hours earned, major(s), grade point average or class ranking, institution name, and student name. If any required coursework is not easily recognizable on transcripts, or if you believe a portion of a particular course can be credited toward meeting an educational requirement, you must also provide a memorandum on letterhead from the institution's registrar, dean, or other appropriate official stating the percentage of the course that should be considered to meet the requirement and the equivalent number of units. Unofficial transcripts are acceptable; however, if you are selected for the position, you will be required to produce the original official transcripts.
PASS/FAIL COURSES: If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Additional information
Yes, entitlements for payment of basic moving expenses, as required and to the extent allowed by the Federal Travel Regulation (FTR) 302-3.101, are authorized for eligible applicants changing duty station when the change meets the distance tests as provided in FTR 302-1.1 and 302-2.6.
All moving expenses are taxable.
- In addition, relocation discretionary entitlements may be authorized for this position excluding contractor-provided home sale.
- Recruitment incentives may be authorized for this position.
TELEWORK:
This job may be subject to situational telework with supervisory approval, but is not suitable for core telework.
Additional Vacancies:
One or more positions may be filled from applications received under this announcement in the advertised office or other U.S. Fish & Wildlife Service offices in the local commuting area.
Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP):Department of Interior (DOI) Career Transition Assistance Plan (CTAP) procedures apply in filling this vacancy. CTAP/ICTAP provides placement assistance to permanent Federal employees who are surplus, displaced, or involuntarily separated. Applicants claiming CTAP/ICTAP eligibility must submit a copy of their most recent performance appraisal, proof of eligibility, and most current SF-50 noting position, grade level, and duty location with their application. To be considered under CTAP/ICTAP, applicants must be well-qualified (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), score at least 85 on the assessment questionnaire, and be able to perform the duties of the position upon entry. For information on CTAP and ICTAP click here
SHARED CERTIFICATES:
Applicants who apply under this job opportunity announcement agree to have their application, associated documents and applicable personal information shared with other Bureaus/Offices within the Department of the Interior (DOI) who have vacancies within the same occupational series, grade, full performance level and in the same geographic location(s), including within the same metro/commuting area. Applying to this announcement does not replace the need to apply to other job opportunity announcements for which you wish to receive consideration.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Knowledge of administrative systems, regulations and procedures associated with human resources in order to maintain personnel records.
- Ability to work independently and within a team environment.
- Ability to communicate in writing to provide information to, and obtain information from, employees and managers, necessary to prepare administrative (particularly budget and acquisition) reports, justifications, and documents.
- Ability to use various computer technologies such as databases, spreadsheets, desktop publishing, and communication tools to organize, share, and track information.
- Skill in planning, organizing and coordinating activities with competing demands and rigorous deadlines.
- Knowledge of federal regulations, policies, and procedures to ensure compliance in administrative policies and provide administrative support services for Staff.
- Attention to Detail
- Customer Service
- Decision Making
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Reading
- Reasoning
- Self-Management
- Stress Tolerance
- Teamwork
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
All qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position. The category ratings for this position are: Best Qualified, Well Qualified, and Qualified
The category rating process protects the rights of veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the qualification requirements and who have a compensable service-connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
You must submit a complete application package. We will not make assumptions about your experience and/or education.
Required Documents:
1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Include name and address of employer; supervisor name and telephone number.
Additional information on what to include can be found here. Your experience needs to address every required qualification.
Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
2. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.
Additional Documentation, if applicable:
1. Cover Letter
2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
3. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submittedIf you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Review the appointment eligibility criteria in the application preview linked below. The eligibility section of the application allows you to choose how you wish to be considered for this vacancy announcement. You will ONLY be considered for the eligibilities that you select "yes" to and submit the required supporting documentation, as listed in the Required Documents section or the application text.Click 'Apply' to create an account or log in to your existing USAJOBS account.
- Follow the prompts to complete the announcement questionnaire and upload required documents. To preview the announcement questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12000103.
- Please ensure you check the acknowledgement checkbox then click the Submit Application button to submit your application.
- Applications must be received by 06/18/2023 to receive consideration by 11:59pm ET.
- After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
- If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements
- Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
- To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
- To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
For information on what each Application Status means, visit: USAJOBS Help Center | How to see your application status
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated.
Agency contact information
Shawn Davis
Address
Division of Human Resources
Division of Human Capital Management
1875 Century Blvd Suite 370
Atlanta, GA 30345
USNext steps
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Once you submit all the required documents and the online application in USAJOBS, you will receive an acknowledgement email that your submission was successful. After the evaluation process is complete, you will be notified of your status and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted by the hiring official.
You will be notified if this job is filled or canceled. Timelines for this process vary widely.
You may check the status of your application at any time by logging in to your USAJOBS account as we will not be responding to inquiries about the status of applications as long as the system has been updated.Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
You must submit a complete application package. We will not make assumptions about your experience and/or education.
Required Documents:
1. Resume: You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that includes beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed, and description of job duties. Include name and address of employer; supervisor name and telephone number.
Additional information on what to include can be found here. Your experience needs to address every required qualification.
Note: Failure to provide ALL required information on your resume will result in loss of consideration due to an incomplete application package.
2. College Transcripts: Please refer to the education section above for additional information. Unofficial transcripts are acceptable. A copy of your official transcripts may be required if you are selected.
Additional Documentation, if applicable:
1. Cover Letter
2. Veterans' Preference Documentation: If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must attach a copy of your DD-214 Member Copy 2 or 4 showing you were honorably discharged. If you are claiming 10-point veterans' preference, attach an SF-15, Application for 10-Point Veterans' Preference in addition to the proof required by that form (i.e. VA letter). You may not be awarded preference if you do not attach the correct Veteran Documentation as specified above.
3. CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
Failure to submit any of the above-mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to all U.S. Citizens. ICTAP/CTAP eligibles.
About US Fish and Wildlife Service
CEO: Dan Ashe
Revenue: Unknown / Non-Applicable
Size: 5001 to 10000 Employees
Type: Government
Website: www.fws.gov
Year Founded: 1871
