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Where Amazing Works!

Training and Support Specialist – Central Billing Office

Join the patient-inspired team at NewYork-Presbyterian and bring new meaning to your career. See how the Training and Support Specialists in our Central Billing Office play an active role in world-class care and caring. Thrive as a valued member of the team at New York’s #1-ranked hospital (U.S. News & World Report), and feel the pride of mission-driven achievement. Here, putting patients first is our mission, which means we stay committed to excellence in all aspects of our organization, including providing education, training, and support to New York Presbyterian Physician Services Organization (NYPPSO) staff associated with the revenue cycle. And as we look to the promising future ahead, we seek talented professionals like you to help drive our financial growth while building on our reputation for excellence as one of the nation’s top-ranked hospitals.

In this role, you will support the Central Billing Office, working closely with billing supervisors and specialists, practice managers and others to enhance performance improvement and provide continuing education to achieve organization goals. This position plays a key role in the efficient and effective financial operations of the hospital and helps make a life-changing difference.

Allow your outstanding communication skills and superior multi-tasking abilities shine as you take on this important role, which coordinates activities that provide training to new and existing employees, necessary to maintain quality operational and procedural standards. Using your well-rounded knowledge base in all areas of medical billing, you will serve as a valuable resource providing training and support on all aspects of professional billing and all insurance plans, including Medicare, Medicaid, workers compensation and commercial insurance carriers along with the regulations that govern them. Join a dedicated team focused on education and continuous quality improvement and discover why NYP is Where Amazing Works.

Preferred Criteria:

• Working knowledge of EPIC
• Two (2) years of experience in revenue cycle operations, including experience in communication, facilitation and training within a multi-specialty setting preferred.

Required Criteria:

• High School Diploma or GED
• Exceptional communication skills – verbal and written
• Must have knowledge of strategic planning, team development, customer service, project management and adult learning principles and methodologies.
• Working knowledge of revenue cycle process; Patient registration, billing, payment posting, denial tracking/resolution, accounts receivable, local/state/federal regulations, Fair Debt and Collection Practice Act, medical terminology, and payer contract familiarity.
• Computer and systems competency in the following areas: working knowledge of health systems and interfaces, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint and electronic health records.

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, diversity, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.
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• 2021 "Employees' Choice Awards: Best Places to Work" - Glassdoor
• 2021 " Best Workplaces in Health Care & Biopharma" - Fortune
• 2020 "America's Best Employers in New York State" - Forbes
• 2020 "Working Mother 100 Best Companies" - Working Mother
• 2020 "Best Companies for Multicultural Women" - Working Mother
• 2020 "Best Workplace for Men in Nursing" - American Association for Men in Nursing
• Discover why at: nyp.org/careers

NewYork-Presbyterian Hospital is an equal opportunity employer.

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It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.