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Nasittuq is searching for an IT Support Specialist to join our growing team to provide event, device, and application technical support for Nasittuq staff.

This is a full-time permanent position based in either Ottawa or North Bay, in a hybrid work environment. The IT Support Specialist will diagnose, troubleshoot, configure, and maintain computer hardware/software, cloud and server-based application services, mobile phones, email systems, office productivity software, and remote access.

Responsibilities:

• Monitor and respond to service requests from staff daily to support consistent access to business systems across the organization.
• Provide hands-on and remote support of company managed Windows based PCs/Laptops, Apple mobile phones and PC peripherals.
• Maintain, expand, and modify internal and external SharePoint sites for user access permissions, data libraries, and workflows.
• Provide end-user support for the complete Microsoft 365 product suite, Adobe, and other general desktop applications.
• User account and operations management of email systems and central Enterprise Resource Planning (ERP) applications (Oracle / Maximo).
• Perform other duties as assigned and required by the organization.

Qualifications:

• Post-secondary education in information technology, computer science, or relevant field.
• Minimum 3 years’ experience in information technology, PC support, and applications support.
• Excellent communication, organization, and multi-tasking skills.

• Able to quickly, efficiently, and independently solve issues for which a documented solution may not exist.
• Specific experience with SharePoint, Microsoft Cloud Services, and enterprise applications.
• Adaptability and ability to manage priorities in a fast-paced and technically challenging environment.
• Must be a Canadian Citizen, be eligible for and maintain a Level (II) SECRET security clearance.

Assets to have:

• MCSA Certification
• A+ Certification

Qualified and interested candidates please apply!

Nasittuq is committed to employment equity and encourages applications from all qualified groups. Inuit Land Claim Beneficiary applicants are encouraged to apply and self-identify.

APPLICANTS WHO ARE ENROLLED UNDER AN INUIT NUNANGAT LAND CLAIMS AGREEMENT WILL BE GIVEN PRIORITY HIRING. WE ENCOURAGE APPLICANTS TO SELF-IDENTIFY.

IQQANAIJAAQTAARASUAQTUT ILAGIJAUQATAULLUTIK INUIT NUNANGANNI NUNALIRINIRNMUT ANGIRUTIUSIMAJUNUT SIVULLIQPAUTAUNIAQTUT IQQANAIJAAQTAARTITAUJUNNAQTUNUT. IKAJUQTURPATSI IQQANAIJAAQTAARASUAQATAUJUSI NALUNAIQSIQULLUSI ILAGIJAUQATAUNITSINNIK.

ᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᐊᖅᑐ ᐃᓚᒋᔭᐅᖃᑕᐅᓪᓗᑎᒃ ᐃᓄᐃᑦ ᓄᓇᖓᓐᓂ ᓄᓇᓕᕆᓂᕐᒧᑦ ᐊᖏᕈᑎᐅᓯᒪᔪᓄᑦ ᓯᕗᓪᓕᖅᐸᐅᑎᑕᐅᓂᐊᖅᑐᑦ ᐃᖅᑲᓇᐃᔮᖅᑖᕐᑎᑕᐅᔪᓐᓇᖅᑐᓄᑦ. ᐃᑲᔪᖅᑐᕐᐸᑦᓯ ᐃᖅᑲᓇᐃᔮᖅᑖᕋᓱᐊᖃᑕᐅᔪᓯ ᓇᓗᓇᐃᖅᓯᖁᓪᓗᓯ ᐃᓚᒋᔭᐅᖃᑕᐅᓂᑦᓯᓐᓂᒃ.

Nasittuq provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any accommodation.

We thank you for your interest, however, only candidates selected for an interview will be contacted.