support specialist Bury, North West England, England
Job description
Want to work for a purpose driven, family run business? Are you a highly organised individual who can support our sales team?
Established in 1963, Dunsters Farm Foodservice delivers chilled, ambient, frozen and non-food products to catering customers throughout the North of England.
We are looking to appoint a Group Sales Support to join our growing sales team. As Group Sales Support, you will play a crucial role in maintaining efficient contract management processes and providing administrative support to our sales team.
Reporting directly to our Group Sales Director, you will be confident handling contracts, analysing data, and communicating with internal and external stakeholders to contribute to the smooth operations of our business and continued sales growth.
What will you be doing?
- Maintain customer contracts, review contract terms, and track key milestones and deliverables.
- Collaborate with sales, customer service, and buying teams to analyse contract performance data, pricing, and terms.
- Prepare reports and summaries to aid data-driven decision-making and evaluate contract performance.
- Communicate with contract customers to gather necessary documentation, update contract details, and address queries or issues.
- Coordinate and communicate with internal stakeholders, including sales, customer service, buying, and finance teams, regarding contract-related matters.
- Ensure accurate and up-to-date records of contracts, amendments, and related documents for easy retrieval.
- Monitor contract compliance and promptly address any non-compliance issues.
- Propose process improvements to enhance efficiency and accuracy in contract management.
- Provide support to the Group Sales Director during Monthly Sales Team Meetings, noting actions and sharing updates with the team.
When will I work?
Monday to Friday, 37.5 hours per week.
What will I get paid?
£25,000 per annum
Annual bonus of up to £2,500 per annum
Do you offer flexible working?
Yes, we offer various flexible working options (in fact we’ve won an award for it!). Please let us know if this is something you would like to discuss further.
What kind of person are we looking for?
For us, it’s all about the right fit for our business. We are a small but driven team. The ideal candidate will be passionate about delivering exceptional customer service and building strong customer relationships.
So, if you are looking for an exciting new challenge in a growing business, we’d love to have a chat.
What skills and experience do we expect?
- Ideally have proven experience as in a sales support or similar role in the foodservice industry or a related field
- Have strong analytical skills, with the ability to interpret data and generate actionable insights
- Have exceptional organisational and time-management skills, with the ability to handle multiple tasks and deadlines effectively
- Have a detail-oriented mindset and a keen eye for accuracy in documentation and record-keeping
- Have exceptional communication skills, both written and verbal, to facilitate effective collaboration with internal and external stakeholders
- Be proficient in using computer software, including Microsoft Office Suite (in particular – Outlook, Excel and Teams)
What is the company like?
We're a third generation, family run business. We are a purpose-driven company that is growing year on year. Proud winners of the North West Wholesaler of the Year at the Family Business Awards and the Greater Manchester Good Employment Charter Flexible Working Award 2022. We are proud Members of The Greater Manchester Employment Charter and a Real Living Wage employer.
What to expect from us?
- A salary of £25,000 per annum - as a Real Living Wage employer, we firmly believe in fair pay for all our team.
- You will be eligible to take part in our bonus scheme - you can earn up to £2,500 per annum (paid annually)
- A wide range of benefits such as staff discount and a health cash plan to help pay for opticians, dentist, physio and more!
Job Types: Full-time, Permanent
Salary: Up to £25,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Bury: reliably commute or plan to relocate before starting work (required)
Experience:
- Sales support: 1 year (required)
Work Location: In person
