support specialist

support specialist Bangor, Northern Ireland

CAIS
Full Time Bangor, Northern Ireland 21508 - 12.04 GBP ANNUAL Today
Job description

Adferiad Recovery delivers a new, flexible, and co-ordinated response to the exceptional circumstances faced by people with co-occurring mental health and substance misuse conditions and related issues. We harness the talents and experience of our founding and long-established leading Welsh Charities CAIS, Hafal, and WCADA in their fields, enabling our projects to meet the needs of our most vulnerable with a single, unified, and comprehensive approach.

An opportunity has arisen for a passionate individual to join our team at Ty'n Rodyn, Bangor North Wales as a Housing Support Mentor.

Hours: 37.5 hours per week - the housing service works to a shift pattern which includes unsocial hours and sleep-ins

Salary: £21,507.75 per annum plus additional payments for unsocial hours and sleep ins

Sleep-ins £60.00 per night plus additional payments for unsocial hours: between 22:00 and 08:00; weekends (48 hours)

Job Purpose:

The successful applicant will provide tenancy related support services for those individuals who have complex and co-occurring issues including, substance abuse and other addictions, mental health, housing and homelessness and offending behaviour and to help individuals move on to sustainable living. Providing support that enables individuals to live independently and feel safe and secure with the long-term aim of them living substance free and independently in their own homes. Working with individuals in areas such as employment, training and education, debt management and daily living skills to promote wellbeing and a healthy lifestyle, inclusive of partner agency working.

Main duties and Responsibilities:

  • Working with service users in a proactive time and task specific manner on a variety of issues to impact positively on issues relating to housing, employment, training, and education, offending behaviour and social isolation, substance misuse and mental health.
  • To provide a variety of support to service users identified as appropriate using an integrative person-centred approach consistent with the functional model and methods used by Adferiad Recovery.
  • To establish a positive therapeutic relationship with all stakeholders to promote personal and social wellbeing.
  • Working with the referral panel to support the smooth transition for an individual into service including, assessment, risk assessment, support planning and reviewing of support in line with Adferiad Recovery case management.
  • To enable service users to administer their financial affairs as appropriate, working within FCA guidelines.
  • To participate in the provision of shift working on call, weekend and sleeping night as required.
  • To have commitment to and demonstrate an undertaking of equality of opportunity and its relevance to different sectors within the community.
  • Must demonstrate empathy towards Adferiad Recovery’s beneficiaries.
  • To carry out all other tasks commensurate with the role.
  • Supporting and assisting occupants with the following:

- Feeling secure within their home.

- Increasing independent living skills.

- Using appliances safely, undertaking routine and minor domestic repairs, and maintaining reasonable domestic standards.

- Personal finance, budgeting, and accessing benefits.

- Mental and physical healthcare.

- Self-management of medication.

- Attending appointments.

- Building and maintaining relationships with neighbours, families, friends, professionals ▪ developing skills and interests.

- Pursuing training/educational/employment goals and aspirations.

- Pursuing leisure/recreational goals and interests.

- Developing links with the local community-based resources and opportunities.

- Signposting, joint work and referral on to other specialist agencies, intervening in a crisis.

- Recognition of and coping strategies in respect of risk, triggers and avoiding relapse.

- Housing move-on planning and arrangements from the housing project (resettlement activities).

- Promoting recovery.

- Communicate effectively and professionally with individuals receiving service, Carers, Referrers and other Professionals via telephone and email.

- Data collection and appropriate recording and presentation for monitoring and Quality Assurance reports as directed by the Team Leader and Manager.

- Maintaining records and statistics required to monitor and evaluate the effectiveness of the service.

- Follow procedures for general record keeping and information collection, saving and archiving – adhering to confidentiality and data protection policies.

What you’ll get in return:

25 days annual leave plus bank holidays (pro rata)

Option to purchase additional annual leave

Life assurance

Pension Contribution scheme

Sick pay (subject to terms and conditions)

Employee benefit platform giving access to a wide range ofperks, including shopping discounts at 100s of big-brandretailers

Health and Wellbeing Staff Service

Money Advice Service

Quarterly Health and Wellbeing Staff Raffl e

Cycle to Work Scheme

Tusker Vehicle Purchase Scheme

Technology Purchase Scheme

Free breakfast at Adferiad Recovery Offices and Project Buildings

Bupa Healthcare Package

Volunteering Opportunities

Adferiad Recovery welcomes applications from everyone with the right to work in the UK, and values diversity in the workplace. We are a living wage employer.

Person Specification:

You must hold a full UK driving license and access to a vehicle to apply for this post.

Essential Qualifications:

  • There are no specific qualifications but there must be evidence of commitment to personal and career development relevant to the post.
  • NVQ/ QCF Competencies in Health and Social Care Level 2 would provide some evidence of competence for the post and all staff would be required to hold or complete this as part of their employment.

Essential Experience:

  • Experience of providing care and support services to people with complex and co-occurring needs.

OR

  • Experience of providing care and support services within a social care setting.

OR

  • A significant experience of personally using mental health services in a serious mental health setting.

OR

  • Experience working as a volunteer on a regular weekly basis with people with a serious mental illness and/or co-occurring needs.

Essential Skills:

  • Must have ability to communicate verbally and in writing.
  • Must be able to keep accurate and readable basic service user and service administration records.
  • Must have ability and willingness to use computers e.g. Microsoft Word, Excel, Outlook, to email, etc.
  • Must be able to manage time and keep appointments.
  • Must be car owner with full license and access to own car for travel for work purposes.
  • Must be able to establish and maintain constructive relationships with a wide range of people including individual partner providers in external agencies.

Essential Knowledge:

  • Must have some understanding of the social care needs of people with serious mental illness and/or co-occurring needs.
  • Must have a basic understanding of the community care approach and be able to simply describe the difficulties experienced in the community by people with a serious mental illness and/or co-occurring needs.
  • Must have knowledge of basic administration.
  • Must have some understanding of the issues affecting people from black and ethnic minority communities.

Other Relevant Requirements:

  • Full driving licence and full access to a vehicle for work purposes.
  • Welsh language skills (desirable).

FOR A FULL PERSON SPECIFICATION AND TO APPLY, PLEASE GO TO OUR WEBSITE: https://www.adferiad.org/get-involved/job-vacancies/ via Indeed with CV Submission

Working towards becoming a Rights Affirming organisation, we actively encourage applications from people where the Person Specification calls for a particular qualification or experience, we will consider waiving these requirements if an applicant who could not achieve them because of a disability can demonstrate he/she would be capable of performing well in the job and fulfils the criteria in other respects.

Job Types: Full-time, Permanent

Salary: £21,507.75 per year

Benefits:

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Health & wellbeing programme
  • Life insurance
  • Sick pay

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Support Environment: 1 year (preferred)

Language:

  • Welsh (preferred)

Licence/Certification:

  • NVQ Level 2 Health & Social Care (preferred)
  • Driving Licence (required)

Work Location: In person

Application deadline: 28/07/2023
Reference ID: AC080

support specialist
CAIS

www.cais.co.uk
Llandudno, United Kingdom
Unknown / Non-Applicable
201 to 500 Employees
Company - Public
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