support specialist Brattleboro, VT
Brattleboro Retreat
Full Time
Brattleboro, VT
33.21009615384615 - 21.279807692307692 USD HOURLY Today
Job description
Great Benefits
Medical, Dental and Vision
403(b) with employer match
Basic Life, Accident, Short term disability, long term disability coverage
Work/Life Balance
Paid Holidays
Generous Paid Time Off
Flexible Leave Policies
Employee Fitness Room
The Brattleboro Retreat is among the most respected psychiatric and addiction treatment hospitals in the northeast.
$21.28 to $33.21 Per Hour
Job Summary: The IT Support Specialist works as a member of the IT Help Desk and is a front-line support position, analyzing, troubleshooting and resolving incidents including system failures and IT-related end user issues. Works as a team with other I.S. staff to resolve complex technical problems. Provides assistance to Senior Support Analyst. Maintains inventory and supporting documentation.
QUALIFICATIONS
- Minimum of two years’ experience in a technical support position in a similar networked environment. A+ or other certification preferred.
- Advanced knowledge of desktop operating systems, and experience with office suite products and electronic mail systems.
- Strong troubleshooting skills and solid understanding of desktop hardware and software.
- Knowledge of desktop and network security, and experience with virus protection software.
- Must have outstanding customer service skills, excellent verbal and written documentation skills, and an abundance of patience.
FTE 1/40 Hours
Days
Brattleboro Retreat
https://Brattlebororetreat.org
Brattleboro, VT
Linda Rossi
Unknown / Non-Applicable
201 to 500 Employees
Hospital
Health Care Services & Hospitals
1834
