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Job description

Working closely with the Managing Director you will be responsible for taking a lead on all Employee relations issues including:

· Taking a lead whilst advising and supporting Branch Managers on all Employee Relations issues, including performance management; sickness & absence; disciplinary & grievance procedures.

· Ensuring the grievance and disciplinary procedures are adhered to by all staff.

· Developing, monitoring, updating, and advising staff and managers on HR policies and procedures, ensuring they are adhered to and effectively communicated across the organisation.

· Reviewing and updating the equality and diversity strategy, making recommendations on best practice and legislation.

· Monitoring Health and Wellbeing across the branch Network and making recommendations where appropriate.

· To monitor staff turnover and ensuring that exit interviews are carried out, analysing and reporting on findings.

· Conducting induction processes for Management employees

· Drafting contracts and changes of terms and conditions, offer letters, references, right to work documentation and general HR Admin

· To support the onboarding of new staff joining the pharmacies

Staff Training & Development

· Working closely with the Pharmacy Managers to develop staff skills including highlighting needs and recommendations made through the staff appraisal process.

HR Policy & Procedures

· To ensure terms and conditions and policies and procedures are up-to-date and comprehensive with regard to legislation and best practice.

· To ensure compliance with relevant legislation including Right to work

· Maintain relationship and be principal point of contact with external HR advisors for complex and/or technical HR issues

· Responsible for maintaining a complete and comprehensive set of HR records for all employees

· Contributing to the development, specification and implementation of an HR system where appropriate

· Provide regular monthly reports and written updates on HR issues where required

Essential Attributes

Personal Competencies and Skills:

· Strong written skills and a talent for detail with proven ability to draft contracts, policies, procedures and reports.

· Good coaching & mentoring skills.

· Delivery focused with the ability to prioritise and organise heavy workloads and deliver within tight deadlines.

·

· A persuasive negotiator with good ambassadorial and diplomatic skills and the ability to resolve conflict situations.

· Strong customer focus.

· Excellent “active-listening” skills.

· A proactive and can-do approach towards work tasks.

· Excellent presentation skills both formally and informally.

· Numerate and financially aware with the ability to produce reports and statistics as required.

· Open communication style, with ability to communicate at all levels in an organisation.

· Good personal presentation and high level of professionalism.

HR Knowledge & Competencies:

· Excellent up to date knowledge of UK employment law legislation.

· Extensive knowledge of policies and procedures related to an HR Function.

· Up to date knowledge or recruitment, staff retention methods.

· Experience in advising and managing grievance and disciplinary investigations.

· Previous background within a generalist HR Function.

·

Previous experience

· HR generalist, preferably in a services or multi-site retail organisation

Job Types: Full-time, Permanent

Salary: £38,000.00-£48,000.00 per year

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lochgelly: reliably commute or plan to relocate before starting work (required)

Experience:

• CIPD Qualified: 2 years (required)
• HR Pharmacy: 1 year (required)

Licence/Certification:

• Driving Licence (required)

Work Location: In person