Support Engineer

Support Engineer Newcastle upon Tyne, England

LMG Technology
Full Time Newcastle upon Tyne, England 30000 GBP ANNUAL Today
Job description

Technical Role

Job Types: Full-time, 5 Day, Permanent​

Salary: up to £30,000.00 depending on experience​

​We are looking to recruit a dedicated Managed Services specialist to support clients with systems and services provided by LMG Technology. You will be capable of planning and prioritising support to a high standard, using proven technical skills to enable customers to achieve their operational goals.​

​You will be able to demonstrate a wide range of technical skills and experience in key areas of IT support, including troubleshooting, configuration, repair, continuity and recovery on a wide range of hardware, cloud, operating systems and applications in a LAN/WAN/WLAN environment.​

​Staying positive and relaxed under pressure, willing to learn and develop additional skills.​

​5 day working role, with a mix of homeworking, LMG site and customer locations depending on project requirements​

​If you’re the type of person who has the drive, ambition and technical capabilities, please apply!

Responsibilities and Skills

Responsibilities and Personal Qualities:

Manage and support customer systems and services, through the company support portal, ensuring outcomes remain timely.​

​Manage customer relationships to ensure IT queries and requirements are met, prioritising demands accordingly.​

To have the correct attitude, behaviours and values when representing LMG.​

Demonstrate strong troubleshooting and problem solving skills, especially when working under pressure.​

Knowledge, Skills and Expertise:

​Helpdesk Support – Endpoint Management​

​Remote Support Assistance ​

​Support & Maintenance of Server and Desktop Hardware and Operating Systems​

​Microsoft Active Directory​

​MS Exchange/O365 Environment​

​Azure Platform​

​Backups/Replication - BC/DR​

​Security Technologies – Firewall/VPN/AV​

Understanding of Switch and VoIP ​technologies

​LAN/WAN/WLAN Troubleshooting and Support

About

Schedule: Monday to Friday

Holidays: 25 days plus Bank Holidays​

Pension: Employer Contribution 3%​

Location: LMG, Newcastle upon Tyne, NE13 8BH​

Experience: 3-5 Years in IT Support Role​

Job Types: Full-time, Permanent

Salary: £30,000.00 per year

Benefits:

  • Company pension
  • Work from home

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Newcastle upon Tyne

Reference ID: LMG - Support Engineer

Support Engineer
LMG Technology

Related Jobs

All Related Listed jobs

Customer Team Member
Coop Birmingham, England 9.9 GBP HOURLY Today

Make sure the store is safe, legal and operational youll complete daily checks to make sure the store is safe for our customers, and replenish products while

Subtitler UK - Remote
Ericsson London Today

Red Bee was born in media and for the past 15+ years we have made significant contributions to the development of the global media industry, empowering the worlds strongest media brands,...

Full Stack Engineer
INSHUR United Kingdom 60000 - 80000 GBP ANNUAL Today

Annual personal training allowance and regular learning opportunities. Monthly flexible wellbeing allowance to help you stay healthy and productive.

security officer
GardaWorld Security Services Los Angeles, CA 41600 - USD HOURLY Today
PRODUCTION OPERATIVE - CARLISLE, UK
Pirelli Carlisle, England 35314 GBP ANNUAL Today

If successful following the pre assessment tests, shortlisted candidates will be required to be available to attend our site at Carlisle on 5th April and 2nd