Support Engineer

Support Engineer London, England

GCS Recruitment
Full Time London, England 33000 - 30000 GBP ANNUAL Today
Job description

IT Support Engineer

Our client based in Feltham are currently looking for an IT Support Engineer to join their organisation on a permanent basis. This is an opportunity to work for a well-respected Managed Service Provider.

Join this leading Managed Service Provider based in Feltham as an IT Support Engineer. Specialise in providing comprehensive IT solutions to a diverse range of clients. With a focus on delivering exceptional service and continuous improvement, we offer an exciting opportunity for a skilled professional to join a growing team.

As a Support Engineer, your role will involve overseeing and preserving an organization's computer systems and hardware. You will be accountable for identifying any hardware or software malfunctions within the systems and resolving them either on-site or through remote assistance.


  • Substantial IT experience in an ITIL environment for a minimum of 3-5 years
  • Attentive to detail and highly organized
  • Accredited education in Information Technologies, certified IT Specialist, or equivalent
  • Proficient in providing IT support for current Microsoft, Apple, and Android hardware and operating systems
  • Sound knowledge of ticket systems and support processes, particularly Service Now Platform
  • Native-level proficiency in the local language and proficient in written and spoken English

IT Technical Skills:

  • Device maintenance and operation of Desktop PCs, Notebooks, Smartphones, and Monitor IT Support
  • 2nd Level Office/Mobile Support
  • Hands-on experience with server operations, server backup, demo/meeting/training rooms, video conferencing, and printer services
  • PC imaging and installation procedures, including Intune/Autopilot/JAMF
  • Strong asset management skills
  • Good working knowledge of Microsoft Technology and current Office 365 Suite/Azure AD standards
  • Hands-on experience with network technologies and administration (AD/DNS/WINS) for WAN/LAN/WLAN would be highly advantageous

Soft Skills:

  • Excellent customer service orientation
  • Ability to interact and consult with others to manage de-escalation effectively
  • Strong team player with a proactive and autonomous work approach
  • Motivated and eager to learn and excel
  • Friendly and confident demeanor
  • Effective time management abilities

GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.

About GCS Recruitment

CEO: David Bloxham
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Year Founded: 1991

Support Engineer
GCS Recruitment
Reading, United Kingdom
David Bloxham
Unknown / Non-Applicable
51 to 200 Employees
Company - Private
Staffing, Recruitment & Subcontracting
Related Jobs

All Related Listed jobs

Partnerships Coordinator
Endeavor Operating Company, LLC London, England 25200 - 50000 GBP ANNUAL Today

The Endeavor network specializes in talent representation; marketing and licensing; content development, distribution and sales; event management; and a number

Senior Field Service Engineer
iCobus London, England Today

Full clean driving licence (minor points will be considered). Carry out scheduled maintenance visits in line with the Service Contracts level agreement,

Leicester City Council Ranby, England 21674 - GBP HOURLY Today

Job details

Job reference

FULL SPEED RENTALS Revelstoke 28 - 25 CAD HOURLY Today

Full Speed Rentals is a powersports company, offering rentals, service, parts, and retail, for all your winter and summer recreation needs. We...

Housekeeping Team Member - Part Time
Travelodge Romford, England 10.42 GBP HOURLY Today

We have regular rewards and recognition activities such as FAB Fridays and Housekeeping Heros. No experience required for this role, we can coach and teach