Job description
Repertoire Culinaire specialises in the distribution of ambient, chilled and frozen Gourmet Food.
We are part of Loste Tradi France, a family-owned company who has been producing premium Charcuterie, Foie Gras and Specialities for over 150 years.
Along with our own products, we provide exclusive ranges such as AOP Butter, Cheeses, Truffles, Pastry Ingredients, Rustic Breads, Viennoiserie and much more. These products are sourced from partners who share our obsession for taste and authenticity.
We operate under strict HACCP procedures, using our own refrigerated logistics to serve our clients.
Repertoire Culinaire currently operates in the United Kingdom, Italy, the United Arab Emirates, Hong Kong, Macau, Vietnam, Thailand, Malaysia, Australia and Singapore. Our customer base is composed of Restaurants, Hotels, Independent Delicatessens, Retailers and prestigious Food Halls.
Our motto is : Quality without compromise !
Principal Accountabilities & Objectives
- Manage the list of products & suppliers:
- Maintain the list of available products
- Forecast required inventory levels:
- Liaise with sales staff to identify new and lost sales and monitor customers’ interests
- Monitor seasonal trends and variations
- Ensure correct, on-time replenishment
- Organise goods deliveries
- Control & input of goods received:
- Control inventory levels
- Organise spot checks
- Investigate discrepancies and identify errors
- Propose corrective actions in collaboration with management & warehouse staff
- Performance review & evaluation
- Provide support & information to the other departments of the company
- Supplier maintenance
- Review current daily and weekly product consumptions
- Place replenishment orders to suppliers
- Organise cycle counts/stock takes
- Internally: shortages & wastage
- Sales department & customer relations
- Communicate about new products and products delisted
- Provide product information when requested (technical information, photos)
- Provide product availability and delivery information
- Inform about lead times, pre-order schedules
- Provide a daily report on missing goods first thing in the morning
- Provide a mid-afternoon missing goods update
- Send a daily update on short-dated and slow-moving products to be pushed by the sales team
- Communicate with customers regarding fresh products and pre-orders on a weekly basis (seasonal products eg. Truffles, fruits and vegetables, short shelf-life products eg. pre-sliced charcuterie, fresh cheese.)
- Warehouse
- Products returned from customers
- Review daily date checks filled up by warehouse staff
- Provide the list of arriving goods prior to goods-in deliveries for the warehouse staff to check goods received.
- Organise spot checks when required
- Accounts
- Review supplier invoices when requested
- Inform accounts of any upcoming supplier price changes
- Drivers
- Resource management
- Make recommendations for income generation and/or expenditure.
- People/personal management
- Operate to high moral and personal standards.
- Information management
- Obtain and evaluate information to aid decision-making.
- Contribute to discussions to solve problems and make decisions.
- Health and safety
- Contribute to a safe working environment.
- Report to direct manager any Health & Safety Hazard or accidents.
- Being responsible for his/her own safety.
- Food safety responsibilities
- Check fridge and freezers temperatures and scales (NB: Fridge should be under 5ºC, 7ºC tolerated; freezers should be under -18ºC, -15ºC tolerated)
- Report to direct manager any potential food safety and quality issues.
- Attend trainings and to develop relevant knowledge and skills.
- Order supplier brochures and sales documents
- Damaged products
- Inform accounts of any supplier claims on missing or damaged goods
- Organise collection of goods from local suppliers when required
- Monitor and control the use of resources on a cost-effective basis.
- Create, maintain and enhance effective working relationships with peers and work colleagues, both within the department and throughout the company.
- Accurately record and store information that is easily retrievable.
- Being aware of and follow relevant health and safety policies, procedures and instructions.
- Contribute to the selling of safe and high-quality products by being aware of and follow relevant food safety and quality policy, procedures and instructions.
Contribute to a hygienic work environment in compliance with company policies
Skill requirement
Excellent written, oral, and interpersonal communication skills
Highly self-motivated and directed, with keen attention to detail
Strong organizational skills
Able to prioritize and execute tasks in a high-pressure environment
Ability to work in a team-oriented, collaborative environment
Strong hands-on knowledge of PC operating systems
Microsoft Office Suite specifically Outlook, Word, and Excel
French-speaking is MANDATORY