Job description
Supervisor Service & Reception (m/f/d) - Ruby Zoe - 35 hours week -New Opening
*** At Ruby your personality really matters, your time really matters and we strongly believe we groove way better together. At Ruby we keep breaking new ground. ***
Ruby is a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.
Join us for the opening of our second Ruby Hotel in London, opening its doors in Notting Hill with 173 rooms in June 2023. The hotel will be within walking distance of Kensington Palace, Hyde Park and Portobello Road Market with its quirky stalls, independent shops and excellent restaurants just around the corner.
Duties and responsibilities that will excite you at Ruby, as you will be:
- actively working in the service, leading the team as shift leader and ensuring a smooth process
- ensuring compliance with service, quality and hygiene standards
- taking over training and coaching as well as the induction of new employees
- taking care of communication and information transfer within the team
- receiving feedback from our guests and ensuring quick and effective handling of issues
- providing our guests with insider tips and recommending your favorite hotspots of the city to them
Get in touch, if you have/are:
- experience in a similar position, ideally in the lifestyle hotel industry
- willing to work in shifts and to take over night shifts on a temporary basis
- confident, have a zest for life and are no stranger to humor
- enjoying dealing with international, demanding guests and have the ability to respond smartly to different guests and wishes
- have a business fluent command of English and good Dutch language skills would be preferred
That’s how we groove:
Ruby, Ruby, Ruby, Ruby…
- your style, your smile, your ideas – bring your personality to work
- better together – at work, during team events or just because it’s Monday
Cause I’m having a good time, having a good time…
- less work, same money – for us full-time means 35 hours and every hour counts
- LEGEN… wait for it… DARY staff rates – for you, your travel buddy and your family & friends
- no more excuses – we support your sports program
Money, Money, Money…
- you’re always welcome – 50 % on our F&B
- no matter how you get to work – a mobility allowance comes on top
- take it to the next level – secure yourself some extra cash through profit-sharing, talent scouting and positive reviews
Ain’t no mountain high enough…
- level up your game – Ruby takes you to the top
- innovation is part of our DNA – Lean Luxury, paperless, cashless, … you name it
Lean Luxury philosophy in the soul with the Ruby Spirit at heart.
For us, luxury means uncomplicated comfort instead of formalities. Inspiring people instead of beautiful facades. Soul and character instead of glossy surfaces. For us, lean means not having to pay for anything you don't need or want. Simply leaving away the unimportant. In hotels, located in the heart of the city, we don't need a restaurant or room service. Instead, we want a casual bar that is open around the clock. We don't need huge rooms, since luxury is also possible in a small space. But we want that everything got its place and the most important things to work perfectly: Being connected, sleeping, freshening up.
Diversity and being different is important to us, which is why we strive for a team where the most diverse bunch of people can find their place. With us, you should be yourself. Everyone brings their own rhythm and their own melody.
This is how our unique groove comes to life. Did we mention that we love music?
As a team, we want to be the best at what we do. And we like to walk off the beaten path to do so.
We enjoy what we do and don’t take ourselves too seriously. We prefer talking as equals with each other as well as with our guests, instead of hiding behind titles and formalities. We’re all united in our wish and goal: to give everyone – employees, guests and clients – the feeling of having arrived, where the real heart of the city beats.
We’re not looking for a perfect CV, but rather a personality, which fits to our team. Sounds interesting? Apply now.
Join us and make it your own story!
Do you have any questions? Feel free to reach out to us under +49 89 12 50 952 20 or apply directly online.
www.lean-luxury.com
Contact person: Julia Kierdorf
Ruby Zoe Hotel & Bar
c/o Ruby GmbH
Seidlstrasse 5
80335 Munich, Germany
+49 89 12 50 952 20
[email protected]
www.ruby-hotels.com