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We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

HM Courts & Tribunals Service

Job Title: Summer Intern – Midlands, North East, North West

Duration: Up to 12-week Fixed Term Contract

Location: Midlands, North East, North West (see ‘Locations’ below)

Pay Band: AO 206 posts

Salary: £21,775 per annum (pro rata)

Background:

HMCTS provides administrative support for the legal system across England and Wales, they are also responsible for non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone.

Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses – HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Key Purpose:

We are offering an exciting opportunity to come and join us on a temporary placement to support HMCTS over the summer period. We have a number of positions based in Courts, Business Centre’s and Service Centre’s where you will be part of a team supporting the important work to ensure our courts and services run smoothly. Successful candidates will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

In some positions, role holders will have regular direct contact with court / tribunal users, including members of the Judiciary, service users and the legal profession. Working within an administrative team, HMCTS will provide successful candidates with regular management support and ensure appropriate training is delivered.

Working as part of a flexible team, you will be expected to undertake a range of the responsibilities and functions specified. It is not intended that each post will be responsible for the full range of duties.

Successful candidates would be expected to work the full duration of the 12-week contract, with annual leave provided on a pro rata basis. As these placements provide business cover during peak leave periods, we very much encourage applications from those able to commit to working a full 37hr working week for the duration of the placement is preferred.

Essential Skills, Knowledge and Criteria:

• Ability to work collaboratively in a team environment
• Excellent communications skills
• Strong IT, administration and organisational skills
• Students in the final/penultimate year of under/post graduate study particularly welcome
• You must be eligible to work in the UK for the entire duration of the internship

Locations

Role availability varies by location (Please see ‘Locations’ document for full details). Applicants must be available to work at the placement site for the whole duration of the internship. Please see full Job Description for further detail on the selection process and criteria.

Application Process:

To apply for this position please complete the online application form, ensuring you include a 250-word Statement of Suitability. To aid completion, please refer to the requirements in the Essential Skills, Knowledge and Criteria section (above) and outline the relevant personal skills, experience, strengths and behaviours you could bring to HMCTS.

You will also be required to demonstrate in 250 words against each of the following Experience based questions:

1) Customer Service Skills: Provide an example of how you have ensured the delivery of good customer service in a challenging environment?

2) Communication Skills: Provide an example of where you have adapted your communication style/s to suit your audience and achieve a positive outcome?

You are encouraged to follow the STAR framework when providing their evidence. Further information on Success Profiles, STAR and the required standards for this post (Level 1) can be found at: https://www.gov.uk/government/publications/success-profiles

Selection Process:

The selection process will be conducted on written applications only. No formal interview will be required as part of this selection process. If selected for appointment, we will try to match your selected location preferences but if vacancies in those do not exist, we may offer employment at alternative nearby locations.

Please note, dependent on volumes of applications received, the sift stage may be based solely on your Statement of Suitability.

Further Information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

A Merit List of applicants meeting the required selection criteria will be kept for up to 6 months.

The closing date for applications is 13th March 2023

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Job contact :

Name :
SSCL Recruitment Enquiries Team
Email :
[email protected]
Telephone :
0845 241 5359

Recruitment team :

Email :
[email protected]