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Job description

Activities Leader

SUMMARY:

• Ensures the smooth running of daily activities & excursions organised by the Activities Department
• Leading groups of 30+ students daily; flexibly managing their scheduled activities & adapting the activity offerings to enhance their experience
• Reporting to the Activities Manager
• 6 day per week working schedule
• EF is committed to safeguarding and promoting the welfare of children and young people. All posts are subject to an enhanced DBS check and character referencing.

CORE SKILLS:

· Highly motivated, energetic, positive

· Sociable, outgoing & confident personality

· Organized, thorough, creative, resourceful, and flexible approach always

· Attention to detail

· Customer service minded and quality oriented

· Excellent communication and people skills

· Patient & culturally sensitive

· Able to work unsupervised and as part of a team

· Confident in supervision & safeguarding

OBJECTIVES:

· To run the successful and informative excursions.

· To contribute to the highest rated language program in the world.

· To ensure the highest level of customer service and excellent student feedback.

· To maintain EF policies, regulations, and criteria of accrediting bodies.

· To ensure all health and safety requirements are adhered to.

· To help maintain ‘one team’, where the different departments liaise and interact effectively and efficiently.

· To offer the best service possible through proactivity, communication, attention to detail, and positivity.

RESPONSIBILITIES:

· Assists students with activities, questions they may have, and providing additional information as required.

· Leads students through daily activities and transport to and from locations via walking or bus.

· Creates a lively atmosphere during excursions, delivering excellent service.

· Takes responsibility for health and safety of all students including risk assessments and emergency situations in line with EF policy.

· Leads a guided tour for one hour in the excursion destination including interesting information.

· Accompanies customers to the attraction in the destination.

· Takes responsibility for safeguarding any under 18 students in the group during the trip in line with EF policy.

· Assists customers where necessary.

· Assists with the creation, design, promotion, and logistics of school events and excursions.

· Compiles a complete handover for the Activity Manager to maintain seamless service regarding excursions.

· Ensures that the manager is made aware of any emergency situations arising.

· Attends activity meetings as and when required and actions any points raised by the manager.

Job Types: Full-time, Zero hours contract

Salary: £500.00 per week

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Free or subsidised travel
• Referral programme

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bournemouth: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (preferred)
• Night shift (preferred)
• Overnight shift (preferred)

Work Location: One location