Student Welfare Team Advisor Manchester
Job description
Available Job Today This is an exciting opportunity to work within and alongside Student Services colleagues to shape and grow a new service which makes a positive contribution to the academic achievements and, indeed, the lives of the students we support.
About the Team:
The Student Welfare Team is a small new team which sits within the wider Student Services Directorate. The team provides a case management response to students reporting various concerns including, for example, homelessness, financial issues and domestic violence. The team also responds to reports of hate crime and sexual violence submitted through our on-line Report and Support reporting system. We also ensure the appropriate Student Services response to reports of a communicable diseases.
About the Role:
We are now recruiting for a Student Welfare Team Advisor. The postholder will provide a case management service to students who self-refer or who are referred to the service with the type of issues described above.
This will be a challenging but rewarding role. Students may be facing difficult and distressing life events but the postholder will have the opportunity to provide them with, or secure access to, the support they need.
The nature of the issues presented will require the postholder to work closely with colleagues across the University and, in particular, the Counselling, Mental Health and Wellbeing Service, the Disability Service and colleagues working in our halls.
The successful candidate will be expected to undertake Sexual Violence Liaison Officer training as soon as possible.
About the Candidate:
The successful candidate will:
- Understand the role of a case manager.
- Understand the boundaries of the role (referring to specialist services as required).
- Be experienced in supporting people with complex needs.
- Be resilient in the face of potentially harrowing reports from students.
- Be empathetic and sensitive to the needs of the students.
For a full list of our candidate criteria please see the attached Job Description.
To apply:
When applying candidates must provide clear evidence of how they meet the criteria set out in the person specification. If candidates are not clear as to how they meet the criteria, they will not be shortlisted. It is recommended that each of the criteria is addressed point by point with evidence as to how it is met.
Queries regarding the role may be addressed to Lyle Millard, Head of Inclusion and Pastoral Support at [email protected]
Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.
We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring. We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.
Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application
