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We are ranked in the world’s top 350 institutions in the 2022 Times Higher Education World University Rankings, and we are a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Our research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world-leading. In 2021, we were awarded the Queen’s Anniversary Prize for our world-leading music therapy work.

We are seeking a colleague to join our Student Money Advice team and make a key contribution to our students’ success. The team provides professional advice to students on their eligibility to access student funding, money management and budgeting, welfare and benefit eligibility, the financial implications of making changes to their studies.

We’re looking for an empathetic and skilled communicator who can absorb complex information and then advise students in a clear and sympathetic manner. You’ll liaise with other University teams to deliver excellent student support, including colleagues in our Faculties and across Student and Library Services.

Educated to degree level, with an appropriate level of relevant experience and evidence of CPD, you will have excellent interpersonal skills having worked previously in an advice setting. You’ll also have experience of working with information management systems and the ability to plan and progress work activities. Through working in the team you’ll make a real difference to student retention, achievement and employability.

Informal enquiries can be made to Hannah Fogg, Assistant Director Student Services at [email protected] or on 01223 698310.

We have an agile working culture and offer an extensive range of benefits including a generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We have a responsibility to ensure that all employees are eligible to live and work in the UK.

In accordance with the UK Government’s immigration points-based system, this post does not meet the characteristics of a skilled job including salary criteria to be eligible for sponsorship under the Skilled Worker Route.

For a list of key requirements, please download the Job Description and Person Specification above. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.