Strategy & Operations Manager, Strategic Accounts, Uber Eats

Strategy & Operations Manager, Strategic Accounts, Uber Eats London, England

Uber
Full Time London, England 52500 - 77500 GBP ANNUAL Today
Job description

About the Role

Uber Eats UK is looking for a Strategy & Operations Manager for Strategic Accounts.
In this role, you will work hand-in-hand with the UK’s top restaurant brands to drive forward operational improvements and growth initiatives. This role will require you to drive product launches, structure experiments and manage an ever-changing product suite with key merchants. You will also surface insights and produce recommendations to improve existing or develop new processes and products. This is a highly cross-functional role that will expose you to various elements of the Uber Eats business including Product, Operations, Territories, Marketing, Finance, and more.
This role requires a strong desire to learn and willingness to roll up your sleeves to take on complex business challenges that Uber has never faced before. A successful candidate will have a combination of savvy analytics, strategic thinking, problem solving, and strong execution. You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.

What the Candidate Will Do

  • Joint business planning: Partner directly with top restaurant brands on key initiatives to drive growth and operational improvements for our most valued restaurant partners
  • Analysis: Quantify everything you do. Utilise data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritising those with the highest return on investment.
  • Project management: Manage projects from their initial definition until their final implementation. Develop business cases, prioritisation frameworks, implementation plans for scalable solutions that improve business problems touching many sides of the business.
  • Process creation and optimisation: Scale new and existing processes to allow the business to efficiently operate and grow
  • Stakeholder management: Work closely with both external and internal stakeholders both in the UK and globally (eg. Product, Support, Courier Operations) to solve problems and ensure that feedback received is utilised in improving our product and operations.

Basic Qualifications

  • 3+ years in management consulting, project management, strategy, operations management, or other relevant experience
  • Previous experience achieving business targets and over delivering vs plan
  • Attention to detail and proven ability to manage multiple projects in parallel without compromising the quality of deliverables. You are constantly looking for ways to tweak and optimise for better results.
  • Exceptional problem-solving skills; from framing the opportunity, to designing workstreams, to sharpening the recommendations
  • Excellent communication skills and the ability to manage diverse stakeholders across businesses and levels.
  • Confident in making data-led decisions and using sound business judgement.
  • Strong quantitative analytical skills. Must be proficient in Excel. SQL is required.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Strategy & Operations Manager, Strategic Accounts, Uber Eats
Uber

https://www.uber.com
San Francisco, United States
Dara Khosrowshahi
$10+ billion (USD)
10000+ Employees
Company - Public
Internet & Web Services
2009
Related Jobs

All Related Listed jobs

Head of IT
Apply Recruitment North West England 100000 - 120000 GBP ANNUAL Today

There will be the need to build a team that delivers transformation programmes to support the organisations commercial objectives and have overall

Law Enforcement Officer
Hammersmith & Fulham Council Hammersmith, England 38037 - 40503 GBP ANNUAL Today

Full current manual driving license (provisional driving licences will not be accepted). The passing of CSAS, and its related vetting, during your probationary

Host/Hostess
San Carlo Birmingham, England 9.5 - 12 GBP HOURLY Today

Previous experience in managing bookings, answering telephone calls, and taking payments. Experience in a busy, fast-paced restaurant.

Cleaning Colleague
ASDA Blyth, North East England, England 10.1 GBP HOURLY Today

We put our customers first with excellent service, welcoming stores and extra special' products we work as a team to deliver a great shopping trip through

FM Operations Manager
Fox Morris Group Kingston upon Thames, England 51649 - 65000 GBP Today

Supplier contracts administration, including utilities, building services, cleaning, security, waste management. Single point of contact consultant.