Strategy & Operations Manager London, England

Uber

Full Time London, England 52500 - 65000 GBP ANNUAL Today

Job description

About the Role

As an Enterprise Strategy & Ops Manager you will work hand-in-hand with the partner management team. You will own process optimisation and internal operating strategy, supporting a roadmap of initiatives to increase the efficiency and impact of our Enterprise team. This role will require you to streamline internal team processes, structure experiments and manage an ever-changing product suite.

This role calls for a combination of savvy analytics, strategic thinking, problem solving, and strong execution. You should be comfortable in an "all hands on deck" environment, love solving problems and thrive in a startup culture.

What You Will Do

Process creation and optimisation: Scale new and existing processes to allow the business to efficiently operate and grow. Become the expert/owner in how the Enterprise team operates, and carve out initiatives to improve the efficiency and effectiveness of the team.
Analysis: Develop scaled/reusable tools. Utilize data-driven decision making to understand the performance of initiatives to ensure you are effectively prioritizing those with the highest return on investment.
Strategy: Own a roadmap of initiatives to increase the efficiency and impact of our teams and drive operational improvements for our partners
Project management: Manage projects from their initial definition until their final implementation. Develop business cases, prioritization frameworks, implementation plans for scalable solutions that improve business problems touching many sides of the business.
Stakeholder management: Work closely with both external and internal stakeholders both in the UK and globally (eg. Product, Support, Courier Operations) to solve problems and ensure that feedback received is utilized in improving our product and operations.

Basic Qualifications

3+ years in strategy/management consulting, operations management, or other relevant experience
Exceptional problem-structuring and -solving skills; from framing the opportunity, to designing workstreams, to sharpening the recommendations
Attention to detail and proven ability to manage multiple projects in parallel without compromising the quality of deliverables. You are constantly looking for ways to tweak and optimize for better results.
Confident in making data-led decisions and using sound business judgment. Critical thinking skills with the ability to use data to quickly develop strategies and make decisions
Strong quantitative analytical skills. Must be proficient in Gsheets/Excel, SQL and have some Python knowledge

What the Candidate Will Need

Curiosity and a genuine interest in learning; must be a strong team player capable of working autonomously
Excellent written and verbal communication skills
High-energy working style and optimistic attitude

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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