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Job description

Key Responsibilities

• Lead and motivate store team to achieve store sales targets and KPI’s.
• Develop plans and local initiatives to improve the store’s performance and contribution to the overall company results.
• Manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service in a welcoming environment.
• Take a lead role in resolving complex customer queries.
• Ensure the highest level of product knowledge is attained and demonstrated in the store team.
• Communicate effectively with Area Manager and/or Head Office and cascade to the store, acting as a link in the chain of communication.
• Ensure that all products are presented/displayed to their best advantage, following guidelines.
• Actively promote the company and the store in the local shopping centre.
• Ensure that all products are correctly coded, priced and correct POS is used at all times.
• Establish efficient operating standards to ensure that all operating costs are kept within budget and that shrinkage is kept to a minimum.

Job Types: Full-time, Permanent

Salary: £21,000.00-£23,500.00 per year

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Staines-upon-Thames, TW18 4QB: reliably commute or plan to relocate before starting work (required)

Work Location: In person