Job description

You will be responsible for the day to day running of our Flag Store Shack in Battersea, managing a team to demonstrate outstanding performance and creating and maintaining Loaf Store Culture.

Some of what the job involes:

• To have a passion for Loaf, the brand and product, delivering an amazing customer experience within the Shack
• Leading a customer facing team by example to use their product knowledge and enthusiasm to maximise sales
• Working closely with the Retail Operations Manager to create and maintain the Loaf Shack Culture and Retail Best Practices
• Driving team performance through training and active feedback on achievements and areas for improvement
• Meet all Loaf Retail Best Practices in the Battersea Shack
• Organising special events and promotions as required
• Producing reports and Initiating changes to improve KPIs as required
• Recruitment of shack staff as and when
• Managing the Staff rotas whilst ensuring that we are adequately staffed and within budget
• Liaising effectively with the Retail Operations Managers and all other departments within Loaf
• Ensuring that all health and safety requirements are met and retail standards are achieved.

What we'd like you to have:

• Retail management experience
• The ability to take responsibility and be accountable for your actions
• Good use of initiative and the ability to execute and embrace new methods of works and projects
• Excellent listening, verbal and written communication skills
• Strong interpersonal skills interacting with customers and team in varying situations
• Excellent attention to detail
• Demonstrable organisational skills with the ability to be flexible
• Confidence and common sense, to access and utilise expert resources when making decisions.
• The ability to problem solve and make decisions
• Good influencing skills with a calm and patient approach
• A team player - work well with other team members and be a fully participating team member

In return you can expect a forward-thinking, friendly bunch committed to building a fabulous company with brilliant people. At Loaf, we're working really hard to be inclusive. No matter what identity or background, we want everyone to feel welcome in a place where we can all be ourselves.

We'd love you to join us on our journey

Job Types: Full-time, Permanent

Salary: £32,445.00 per year

Benefits:

• Employee discount
• Store discount

Schedule:

• Day shift

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: One location