store manager United Kingdom
Job description
Store Manager (Full Time)
If you have a passion for sports, enjoy a fast-paced environment and ever-changing fashion trends, then perhaps Lids is the place for you. We’re always looking for our next big playmaker, so if you’re ready to lend your expertise to a like-minded company that’s exciting, fun, shares your passions and your love for hats, we want to hear from you.
About Us:
For nearly 25 years, Lids has been the leading headwear and sports apparel retailer in North America! We are so excited to be launching globally in 2022 with our next stop in UK. Selling officially licensed product from professional sports leagues and headwear from today’s hottest athletic and fashion brands is what we do. We’ve done it through years of hard work, learning from our successes and failures, living at the intersection of fan and fashion, and staying true to our core values.
Have Fun! Sell Hats!
The Role:
At Lids, our Store Managers are the heart and soul of the Lids brand. These cap connoisseurs are dedicated to fuelling the passion for sports and fashion merchandise by meeting the needs of our loyal customers and casual shoppers alike. Our customers rely on our team to help them find and select products that represent their individualism, team pride and personal style. Working in our retail stores requires our Store Manager to provide an exceptional Lids experience to each and every customer, lead and inspire our retail teams to service excellence, execute meticulous product presentations and be a subject matter expert on our products and services.
Principle Duties and Responsibilities:
Generate Sales
- Produce sales gains, by providing customer service.
- Meet or Exceed Company Objectives in all measurable areas of the business.
- Provide consistent assessment of each associate’s sales performance and work within the store to give feedback on areas of strength and opportunity while keeping in line with Company objectives.
- Adhere to current visual guidelines including proper merchandising, signage and store cleanliness.
- Maintain strong product knowledge for use in selling, merchandising, and giving feedback as requested.
- Ensure that all associates maintain a professional appearance consistent with company dress code policy.
Control Expenses
- Protect Company assets within guidelines of LIDS Retail policies.
- Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
- Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Supervise Associates
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up.
- Recruit, develop, and train store personnel to achieve Operations Objectives as well as adhere to Operational policies and guidelines.
- Administer the progressive steps of discipline to include verbal and written warnings. In addition, the Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
- Encourage direct compliance of all store associates established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.
- Performs work of subordinates, as needed.
- Communicate with employees at all levels of the company.
- Other duties as assigned.
Education and/or Experience
- Four-year degree from a college or university in business or a related field; or two-year degree and one year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results, while minimising loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
Why You Will Love Lids:
· Attractive salary and a lucrative bonus structure.
· Huge growth and development opportunities as we rapidly expand nationally.
· Ongoing coaching and support to drive your retail career.
· Working with a retailer that promotes internal succession.
· Work amongst premium desired product alongside fellow passionate and dedicated cap connoisseurs.
· Access to exclusive product only available at Lids.
· Having the largest range and selection of hats in the nation at your fingertips.
Job Types: Full-time, Permanent
Pay: £27,000.00-£35,000.00 per year
Benefits:
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Overtime
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Borough Yards: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
Reference ID: Lids Borough Yards SM
