store manager Cranleigh, England
Job description
Are you a retail superstar who’s passionate about helping make a difference?
We’re hiring!
The British Red Cross is looking for a dynamic assistant shop manager to join our friendly charity shop team in Cranleigh. This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.
Retailing with a difference
Helping people in crisis begins at your local charity shop.
Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 6,500 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.
In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store. You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development. Together, you'll all represent the British Red Cross to a high standard and embody our core values.
"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
- You’re a retail superstar with the experience and know-how from working in a shop environment
- You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life
- You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills
In return for your commitment and expertise, you’ll get:
Holidays – You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
Pension scheme– We offer up to 6% contributory pension.
Flexible working – We will do what we can to make sure you work in a way that suits you
Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
Cycle2Work -The cycle to work scheme enables you to lease a bicycle.
Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
About British Red Cross
CEO: Michael Adamson
Revenue: Unknown / Non-Applicable
Size: 1001 to 5000 Employees
Type: Non-profit Organisation
Website: www.redcross.org.uk
Year Founded: 1870
