store manager Catterick, England
AleaTech
Full Time
Catterick, England
23000 - 12.04 GBP ANNUAL Today
Job description
Provides customer service, product knowledge, and sales support to fellow team members and customers that are consistent with the company standards and expectations. Strives to achieve the store and company's goals and objectives.
Key Duties and Responsibilities:
- Sets an example and encourages staff to meet and exceed the company's goals and objective
- Exceed your targets and bring fresh ideas to the business
- Ensure the store is opened/closed in line with the policy
- Monitors staff on the tills
- Assists store management to achieve store goals and targets
- Trains and supports staff, setting goals where appropriate
- Maintains a positive team environment to ensure success
- Responds to customer issues in a professional manner
- Maintains the supervisor email account by actioning all emails on a daily basis
- Ensure daily processes listed below are being adhered to:-
Merchandising
Relabelling
Stock Checks
Ecom
Testing
Ensure complies with the store standards:-
- Daily/weekly/monthly paperwork
- Stock control - proficient in RMA/blocked phone processes
- Loss Prevention - Investigate stock issues
- Assists in housekeeping standards
Competencies:
- Strong communication skills
Reliable- Constructive problem solving abilities
- Integrity and strong work ethic
- Ability to work in a team environment
- Customer service, sales and people oriented
- Proactive
- Organisational skills
Knowledge, Skills & Qualification
- Able to prioritize
- Flexible and adaptable to the needs of the organization
- Problem-solving and decision-making aptitude
- Able to handle multiple priorities at one time
Salary: £23,000 per year
Additional pay:
- Bonus scheme
Benefits:
- Casual dress
- Company events
- Employee discount
