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Job Introduction

Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…

Rewards and benefits

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies

• Defined pension contribution scheme

• Generous bonus and/or commission scheme

• Enviable team member discount including sale previews and double discount days

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment

• Subsidised gym memberships

• Annual travel pass and cycle-to-work schemes

• A sustainable car salary sacrifice scheme

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance

• Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail…

Role Responsibility

As a Design Coordinator, you will deliver multiple brand projects from concept to delivery. To do this you will support the business and Store design team with plans and guidelines, using CAD. You will manage brand design projects with a Project Manager to ensure leading edge and sustainable design solutions, and ensure the effective communication with our buyers and brand partners by providing timely updates throughout our project process. You will support the Store Design/ Property Team, and Buying Team in all Retail Planning and Design related matters to deliver best in class solutions for all stores by:

Ensuring the effective Design Coordination of projects through the entire design, development and delivery process

Assisting the senior Design team in preparation for Design related meetings and/or presentations to the Board/Executive and Directors

As a Design Coordinator, you will:

• Be part of a design team delivering world class retail experiences
• Manage collation and production of compartment/department design guidelines.
• Provide some CAD support when required to support wider team
• Co-ordinate and liaise with other key contacts eg M&E projects, Facilities, Project Management Office
• Assist in production of presentations
• Conduct brand design briefings as required with the support of the Project Manager and Buyer
• Analyse and review design packages, providing feedback and comment. You will be responsible for presenting the brand concepts to Selfridges directors/stakholders for concept approval
• Manage the Approvals of brand shopfit projects through concept and detailed design stages:
• Concept: Ensuring projects adhere to Selfridges’ Masterplan and Store & sustainable guidelines
• Liaise with brands throughout concept, detail, and design phases through to project completion
• Detail: Sign off detail design packages for installation
• Ensure timely and sufficient design information is passed to Project Manager and internal teams for the delivery project delivery
• Work closely with the project management and internal teams to ensure design integrity is maintained/coordinated at each stage of the design and delivery process
• Participate in post-project reviews and design analysis
• Manage the evolution and communication of key Selfridges’ design specifications – eg cash desk and fitting room templates
• Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities
• Work to defined project timescales and be conscious of budgets, with clear communication to key stakeholders on project progress
• Carry out site visits during project installation period
• Encourage design innovation and creativity through research trips
• Maintain communication plan for the design stage of projects
• Liaise with and inform the internal Property Department, Retail Operations Department, B & M Department, Visual Merchandise Department, Graphics as well as external brand design teams on project status and design development
• Encourage and promote an understanding of the Selfridges brand values amongst external consultants
• Work effectively with Design Manager and Design Coordinators to maintain a coordinated team with clear focus
• Support retail planning function with capacity studies, fixture evaluation, and supporting on the writing of a Selfridges retail brief.

The Ideal Candidate

• In depth knowledge of Autocad, Adobe creative suite Indesign & Photoshop and Microsoft office suite
• Other design related packages an advantage: Sketchup
• Innovative and highly commercial design approach – able to develop and implement new ideas in cost effective ways
• Excellent design oversight, with good attention to detail
• Solution focused and creative thinker, with a passion for design, and sustainability within design
• Good communication and presentation skills
• Time management
• Good interpersonal, communication and relationship skills
• Resilience and ability to work under pressure on many diverse projects
• Knowledge of technical aspects of construction practice, joinery and practical site experience
• Hand sketching skills
• Tenacity and Focus
• Self Motivated but Team Oriented
• Willingness to learn new skills and ways of working
• Solution focused and creative thinker

About the Company

Everyone is welcome

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.

Selfridges