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Job description

Avaliable Job Today As a Store Assistants you are our foundations; a wonderful team of people at the heart of our stores. With customer focus the number one priority, you are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

The Ideal Candidate

Hard work and passion. Just be focused on delivering great service and we'll teach you the rest.

• A positive attitude.
• Make sure that our customers have a great experience while in our branch.
• Reliability.
• Be there when we need you, be flexible and fun to be around.
• Yourself. Bring your whole self to work and let your true personality shine through.
• Experience working in retail
• Excellent customer service skills
• Commercial awareness
• Ability to implement and prioritise tasks
• Ability to raise problems as and when they arise
• Driven to succeed with integrity and a collaborative outlook

Main responsibilities

• Welcome and serve the customer providing an excellent in-store experience at all times.
• Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
• Be proactively engaged in cross selling with all departments and maximises sales opportunity in order to achieve individual sales target and KPIs.
• Ensure to be up-to-date knowing fashion trends and competitors.
• Excellent brand and product knowledge.
• Deal effectively with customer complaints by liaising with the line manager when necessary.
• Ensure and maintain the shop floor and visual display high standard, complying with company operational guidelines and stock procedures.
• Contribute to ensure a high level of security and is attentive to prevent product thefts.

Job Type: Full-time

Salary: From £11.12 per hour

Benefits:

• Bereavement leave
• Company events
• Discounted or free food
• Employee discount
• Free or subsidised travel
• Free parking
• Gym membership
• On-site parking
• Paid volunteer time
• Referral programme
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Yearly bonus

Application question(s):

• Can you work full time?
• Do you require visa sponsorship to work full time in the UK?

Work Location: In person