Job description
About us
Switch Advisor Consultants is a small business in Manchester. We are supportive, customer-centric and fast-paced.
Our work environment includes:
- Casual work attire
- On-the-job training
- Safe work environment
- Regular social events
We are looking for an enthusiastic Store Assistant to join our team in Manchester on a full-time basis. The successful candidate will be responsible for providing excellent customer service, maintaining product displays, and assisting customers with their purchases. The ideal candidate will have strong communication skills, an ability to work in a fast-paced environment, and a passion for providing exceptional customer service. We are looking for someone who is able to work flexible hours and has a strong knowledge of the products we carry.
- Deliver excellent customer service that exceeds all customer’s expectations
- Approaching customers and ensuring that they are dealt with efficiently, courteously and as promptly as possible.
- Dealing with customers’ orders and queries in a confident, efficient and professional manner
- Comprehensive product knowledge (enabling alternatives to be suggested to customers and expert advice given)
- Wherever possible, identifying improvements to processes to enhance customer service, reduce costs, improve margin etc.
About you:
Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
A love of team work. Be happy to muck in and get your hands dirty.
A positive attitude. Make sure that our customers have a great experience while in our branch.
Reliability. Be there when we need you, be flexible and fun to be around.
Job Type: Full-time
Salary: £10.00-£11.50 per hour
Benefits:
- Free parking
- Health & wellbeing programme
- Sick pay
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person