Part Time Hotel Receptionist Milton Keynes, England
Job description
The Delta by Marriott Milton Keynes is a 4star hotel located on the outskirts of the city. The hotel ethos is to look after their employees by putting their development and wellbeing at the forefront of our strategy. We truly believe if you are happy in your job then you will look after our guests more effectively.
Benefits Include
- Discount at 100's of high street stores
- Regular Staff Events
- Free Gym Membership
- Heavily discounted hotel rooms across the world
- Career progression within the group
Job Role:
- To be welcoming and approachable to all guests visiting the hotel.
- To retrieve guests information from the hotel data base and to enter and update information as appropriate for each guest.
- To make guest reservations and book correctly onto the hotel booking system. Ensure updates on bookings are managed in a timely manner to ensure a service and occupancy is not compromised.
- To ensure a positive guest experience to maximise repeat business.
- To meet individual targets as set in Front Office.
- Look after all equipment & facilities.
- To be competent at operating standard office equipment as well as computers and all I.T and communication systems.
- To strictly follow the Marriott Brand Standard policy and Laws in terms of Data Protection and Personal Identifiable Information.
- To proactively reduce the risk of business and guest information being shared by means necessary as advised by the Reception Manager.
- To communicate guest requests and feedback effectively to the Front Reception team and other effected departments, as appropriate, to ensure guest stay quality or to rectify any issues.
- To be presentable in appearance in line with company presentation, cleanliness and uniform standards.
The type of person we are looking for:
- Experience in a similar position is a preferable but not essential
- Great personality with their own ideas
- Ability to be creative and think on their feet to help maximise efficiency and profitability
In return you will receive all the benefits outlined above plus the opportunity to work with one of the worlds biggest brands.
Job Type: Part-time
Salary: £9.50-£10.50 per hour
Schedule:
- 8 hour shift
Work Location: One location
