Starbucks Store Manager Milton Keynes, England
Job description
Job Summary and Mission
The store manager is responsible for acting in accordance with, and as an ambassador of Starbucks guiding principles, culture and values; embracing our coffee culture and keeping it at the heart of everything we do.
This role contributes to Starbucks success by leading a store team to create and maintain the Starbucks Experience for our customers and partners.
The store manager is required to:
Inspire great performance by demonstrating passion for our culture, coffee and customers
Regularly exercise initiative in managing the overall operation of the store
Have full awareness the store’s financial performance and manage their business accordingly.
Ensure compliance with regard to all relevant health & safety, and security policies.
Adhere to all applicable health & safety and employment laws.
Supports the growth of individual partners through effective application of existing performance and development tools
Maintains positive relationships with store team through seeking to understand partner challenges, needs and aspirations, then applying the appropriate coaching principles in order to help them improve and succeed.
Manages ongoing partner performance concerns in a timely manner, using relevant company tools and processes.
Regularly provides constructive feedback and sets challenging but realistic goals to drive engagement and improve partner performance.
Role models personal growth through self-awareness and reflection, encourages others to do the same.
Uses all available company recognition tools to drive a culture of reward and recognition in store, both at individual and team level
Delegates appropriate responsibilities to develop partners and support consistent delivery of the Starbucks Experience
Regular weekend, early morning and evening work as required to meet the needs of the business.
Experience & Qualifications:
- Minimum of 2 years' experience of managing people and teams, in a retail environment
- Effective problem solving/decision making skills.
- Proven ability to develop and grow both a team and business.
- Well organised, detail oriented with the ability to multi-task.
- Able to effectively prioritise and delegate.
Job Type: Full-time
Salary: From £32,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Employee stock ownership plan
- Free parking
- On-site parking
- Referral programme
- Store discount
- Wellness programme
Schedule:
- 8 hour shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Tips
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 2 years (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 2 years (preferred)
- Management: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Application deadline: 22/05/2023
Reference ID: SB1
