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International. Lovers of sports. Team players. Stronger together through our love of sports.
At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.

THE MISSION
As a Racket Sport Expert, your role is to ensure all customers leave our stores happy. From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a champion shopping experience all whilst building and delivering a great service through racket repairs.

Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:

Customer Service - Through your passion for sports, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in-store or online!

Merchandising - Whether full-time or part-time, every Sales Assistant is encouraged to take responsibility for autonomously managing stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sports practice.

Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sports and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.

Racket Restringing - Providing a first class service to all customers, give the best technical advice based on multiple factors given by the customer, fulfilling customer needs and knowing how to restring badminton, tennis and squash rackets.

• Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
• Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
• Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
• Racket Restringing - Providing a first class service to all customers, give the best technical advice based on multiple factors given by the customer, fulfilling customer needs and knowing how to restring badminton, tennis and squash rackets.

• Someone looking to combine a passion for sport with work.
• A people person who is prepared to go the extra mile.
• Someone looking for a retail career with a difference
• Problem solver with excellent communication skills.
• Able to play as part of the team during the busiest times (weekends and holidays).

… and many more

ABOUT DECATHLON UK
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more.

Decathlon is dedicated to helping, inspiring, and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.