Spa Receptionist

Spa Receptionist London, England

3dleisure
Full Time London, England 11.5 GBP HOURLY Today
Job description

KEY OBJECTIVES

1. To deliver an efficient, friendly and consistently high quality service to all customers.

K.O.1

a) To greet customers in a friendly manner and with a smile.

b) To administer booking using computerised and manual systems.

c) To process all payments accurately.

d) To monitor admissions of unaccompanied children under the age of 8.

e) To administer course enrolments.

f) To administer the locker key and membership card system.

g) To carry out any administration work as necessary.

h) To operate the P.A. system.

i) To record and administer the lost property system.

j) To restrict access into the Reception area to authorised personnel only.

k) To ensure that the Reception area is kept tidy and presentable at all times.

l) To ensure that all communications, memos, diaries are read each day.

m) To ensure that the float management systems are followed.

n) To answer the telephone as per the 3D Leisure standard.

o) To handle all potential membership enquiries as per the 3D Leisure Standard.

p) To assist with any general clerical duties as requested.

q) To cash up till(s) as per the Club’s procedures.

r) To attend staff meetings and provide input into ways of improving and developing the service.

s) To feedback any areas of concern to the Club Manager

Health & Safety:

As a senior member of staff you are responsible for the safety and welfare of any staff under your direct control, and you must therefore have knowledge of the Company’s Health & Safety Policy and relevant instructions to your area of work. Any matter which you consider requires attention in this respect is your responsibility to report following the correct procedures, or to the Health and Safety Manager. Copies of the current Health & Safety Policy and Safety Procedures are available in the Club.

Job Types: Part-time, Permanent
Part-time hours: 16 per week

Salary: £11.50 per hour

Benefits:

  • Discounted or free food
  • Gym membership

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Spa Receptionist

Spa Receptionist
3dleisure

Related Jobs

All Related Listed jobs

HR Assistant
University of Oxford TSS Oxford, England 15.6 GBP HOURLY Today

Processing Visitor applications, seeking approvals from the Head of Administration and facilitating access to the building. 15.60 per hour + holiday pay.

Waiter
Harvey Nichols Edinburgh, Scotland 10 GBP HOURLY Today

Be devoted to our customers by providing the highest possible standards of customer service in a fast paced atmosphere. Enjoy and know our food and wine.

Health Care Assistant - Days & Nights
AHP Healthcare Derby, England 12 - 18 GBP HOURLY Today

NVQ LEVEL 2 desirable but not essential - Full training will be given. A minimum *3 months* UK experience. We are currently recruiting Support Workers & Care

Food Production Operative
Purition Ltd Shrewsbury, England 11.5 - 12 GBP HOURLY Today

Supply and input accurate data to the in-house stock control system in a timely manner to enable full traceability.

Healthcare Assistant/Support Worker
Blackstone Global Group Limited Bournemouth, England 10.75 GBP HOURLY Today

Working as part of the care team, you'll recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as,