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The Role

We have a great opportunity for enthusiastic Waiters to join our Brasserie team in Harvey Nichols Edinburgh.

We are looking for someone who is passionate and knowledgeable about all things food and wine, as they will become a reference point for our clients who are often experts themselves. You will be working in our Brasserie, overlooking St Andrew Square, only a short distance away from Waverley Station. We have full and part time positions for Waiters, working up to 42 hours per week. Shift patterns involve working evenings and weekends.

The average hourly rate for this role £13.50, this is comprised of a base rate of £10.00 per hour and an estimated average earnings of around £3.50 per hour in TRONC and Tips.

What you will be doing

• Be devoted to our customers by providing the highest possible standards of customer service in a fast paced atmosphere
• Work as a team in setting up and preparing the restaurant before service begins
• Consider your customer’s satisfaction at every stage from seating them at their table to ensuring their bill is paid and they are happy
• Develop a high level of knowledge about our menus and share your opinions on choices of dishes, wine or cocktails
• Work closely with your team and celebrate fabulousness wherever you see it

Skills and experience you need

• Experience as a waiter in a busy restaurant
• Enjoy and know our food and wine
• Strong organisational skills
• Excellent communication skills

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

• 28 days holiday, that increases with service
• Very generous staff discount to use in retail and hospitality, plus annual clothing allowance
• A Learning and Development programme to support your career with us
• 24/7 access to our employee support helplines including free counselling, financial and legal advice
• Charity day to support your good cause

If this is still sounding like the perfect role for you, we look forward to reviewing your application.

The application process from here is simple:

• Attach your CV and Cover letter to the application, making sure you include how many hours you are available to work, if you have a preferred department, your current salary and notice period.
• If suitable, you will be invited to an interview with a member of management.
• You will be in contact at all times throughout the process with the with the recruiter, who will be able to answer any additional questions you may have.
• We will contact you by email and so please check your junk folder to ensure you do not miss any correspondence.

Please note we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we may be unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.