solutions specialist Countess Wear, England
Job description
Company Background:
Gap Renew trading as Renew2U refurbishes and resells home appliances. They are a disrupter in the marketplace aiming to offer the best-in-class service for both manufacturers they work with and customers who purchase products via their website and ebay store.
Our mission is to offer a full 360-degree solution to the appliance industry, Reuse, Resell and Recycle. We are a fast paced small company that has big ambitions as part of Gap Group North East.
Responsibilities
- Addressing customer queries and concerns promptly and efficiently, providing accurate information about deliveries, product technical details, and communicating any defects associated with the products we sell.
- Inputting data to our warehouse management system to make sure it accurately displays in our online shops.
- Working as part of a team to search out and display data correctly
You will need to go above and beyond to ensure each customer feels valued and supported throughout their journey.
Collaboration is at the heart of our success, and you'll work closely with cross-functional teams, including logistics, sales, and technical support, to gather insights, resolve issues, and improve overall customer satisfaction. Your ability to thrive in a fast-paced environment and your exceptional problem-solving skills will make you an invaluable asset to our team.
At Gap Renew, we believe that every interaction is an opportunity to make a lasting impression. As a Customer Service and Data Solutions Specialist, you'll have the chance to make a real impact on our customers' lives while driving business growth and success.
If you're a detail-oriented individual with a passion for delivering exceptional customer experiences and ensuring data accuracy, this is the perfect opportunity for you to embark on an exciting and rewarding career.
Apply now to become a Customer Service and Data Solutions Specialist and experience the thrill of combining data administration with top-notch customer service!
Job Type: Full-time
Salary: £19,500.00-£22,000.00 per year
Benefits:
- Employee discount
Schedule:
- Holidays
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- Countess Wear, NE10 0ES: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Reference ID: 002
Expected start date: 19/06/2023
