solutions engineer New York, NY
Job description
DESCRIPTION:
Duties: Understand the platform and payments ecosystem to identify problems and position creative solutions for our partners. Provide business acumen for customers and strive to understand the business problems we are solving in order to best architect the proposed solution and exceed customer expectations. Gather functional and business requirements from partners and translate into related solution design documentation or proposals. Drive multiple, simultaneous customer engagements utilizing Project Management best practices. Manage project team activities and oversee the completion of deliverables, manage schedules, meet milestones, and ensure technical success. Communicate task-level details in summary form to partner and internal executives. Work with product management to channel client feedback and solutions into future releases. Work with sales and marketing management to channel commonalities across customers into best practices and service packages. Collaborate with other departments to achieve customer satisfaction and resolve customer issues.
QUALIFICATIONS:
Minimum education and experience required: Bachelor’s degree in Computer Engineering, Computer Science, or related field of study plus 4 years of experience in the job offered or as Product Delivery Manager, Project Manager, Technical Lead, or related occupation.
Skills Required: Requires experience in the following: SQL; RESTful API; JSON; Postman; BigQuery; Relational databases; modern web technology; modern programming languages/frameworks; software development kits; Software Development Life Cycle; JIRA; system architecture; product delivery; and project management.
Job Location: 383 Madison Ave., New York, NY 10017. Telecommuting is permitted from any location in the US.
Salary: $185,182.00 - $216,000.00 per year.
ABOUT USJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
