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Job Category

Software Engineering

Job Details

Salesforce Inc. seeks Software Engineering LMTS in San Francisco, CA:

Job Duties : Maintain constant health of the supporting systems through development of effective tooling, alerting and proactive identification of reliability risks, to keep customer facing services available and at top performance. Assume the role of first responder during incidents and swiftly resolve/mitigate platform impacting issues. Triage issues across the entire stack: hardware, software, application, and network. Assist with the post incident review process by isolating key process, product, and platform failures. Engage the Engineering teams with carry forward action items that will improve ongoing reliability. Stay atop of industry innovation in order to actively develop the team's tooling and automation efforts via Slack bots, scripting and other tools that allow for true 'one click' alerting, analysis and remediation. Help onboard new Platform services into SRE, ensuring adequate documentation, detailed Runbooks, sufficient monitoring, and appropriate escalation channels have been defined and agreed. Build end-to-end documentation and instrumentation of the Platform to ensure visibility, automation, self-healing, and resiliency throughout the stack. Ensure execution readiness at all times through frequent game day exercises and drills. Perform 24x7 Site Reliability rotations and escalation workflows. ˆ HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements : Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the field of software engineering/program analysis or two (2) years of experience in the job offered OR Bachelor’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline, and five (5) years of progressively responsible experience in the field of software engineering/program analysis or five (5) years of experience in the job offered.

A related technical degree required (Computer Science, Engineering (any field)).

Special Skill Requirements : (1) Python; (2)Docker; (3) Data structures; (4)bash; (5)Terraform; (6) shell scripting; (7)REST API; (8)Git; (9) Linux. Any suitable combination of education, training and/or experience is acceptable. Education, experience and criminal background checks will be conducted. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary : $183,310.00 - $258,700.00 per annum.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job # 18-6861. Salesforce is an Equal Opportunity & Affirmative Action Employer. Education, experience and criminal background checks will be conducted.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org .

Salesforce welcomes all.

More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $183,310 to $258,700.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.