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Job description

Role Details

Job Title:

Health Care Support Worker

Reports to:

Managers

Job Overview: Employees are required to carry out such duties as may reasonably be required)

• To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior
• To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual
• To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge

Location:

Worksop and surrounding areas

Working Hours:

5 days over 7-day period, with varying shift patterns as agreed with the manager.

Responsibilities and Duties of the Job

Role-specific Duties:

The Support Workers responsibilities include but are not limited to the following:

• Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
• To contribute to the efficient running of the service
• Support service users to maintain their relationships and connections with the local community
• Ensure care plans and other information about how to support service users are followed
• Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users
• Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others:

• Develop effective working relationships with other employees within the service
• Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
• If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life

Leading by Example:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

• Seek opportunities for personal and professional growth
• Be a role model for other carers and be an ambassador for the service
• Be professional, polite and reasonable at all times

Personal and Professional Development:

• Have a knowledge of, and work within, the Fundamental Standards
• Understand the regulatory framework that governs the service, including the role of the CQC and its requirements
• Commit to achieving the relevant qualifications commensurate with the role
• Attend statutory training and any other training as directed by management
• Understand and follow all policies and procedures relevant to the role
• Be open to learning opportunities
• Involve service users, families, external agencies and colleagues
• Speak up when things go wrong

Respect and Dignity

• Understand person-centred care and can demonstrate treating people as individuals and respecting choices
• Promoting independence and encouraging appropriate risk taking

Everybody Counts

• Ensuring no one is discriminated against or excluded
• Understand human rights and impact on care delivery
• Facilitating people to ‘speak up’ about concerns and acting upon them

Commitment to Quality of Care

• Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
• Being accepting about criticism and focusing on improvement
• Being open to new opportunities for learning and identifying the limits of skills and knowledge

Compassion

• Treating people with kindness
• Understanding the importance of empathy in all areas of employment
• Understanding the values of others and always providing a caring service

Improving Lives

• Focus on how things could be done better and sharing ideas
• Understanding of wellbeing and what is important to people using the service
• Improving outcomes for people
• Ensuring appropriate services are provided for people using the services

Job Types: Full-time, Part-time, Permanent, Fixed term contract

Salary: £11.00-£17.25 per hour

Benefits:

• Company pension
• Flexitime
• Referral programme

Physical setting:

• Homecare

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Application question(s):

• Must Live in the Nottinghamshire area

Licence/Certification:

• Driving Licence (required)

Shift availability:

• Day shift (required)

Work Location: On the road

Reference ID: SJW 01022023