Job description
Role Details
Job Title:
Health Care Support Worker
Reports to:
Managers
Job Overview: Employees are required to carry out such duties as may reasonably be required)
- To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the Senior
- To support and enable service users to maintain skills and personal interests while delivering person-centred care unique to each individual
- To maintain skills at a current level and undertake such training and development as required, from time-to-time, to maintain and progress knowledge
Location:
Worksop and surrounding areas
Working Hours:
5 days over 7-day period, with varying shift patterns as agreed with the manager.
Responsibilities and Duties of the Job
Role-specific Duties:
The Support Workers responsibilities include but are not limited to the following:
- Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
- To contribute to the efficient running of the service
- Support service users to maintain their relationships and connections with the local community
- Ensure care plans and other information about how to support service users are followed
- Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users
- Be responsible for promoting and safeguarding the welfare of those individuals they support
Working with Others:
- Develop effective working relationships with other employees within the service
- Work in cooperation with members of the multidisciplinary teams to maximise opportunities for service users
- If desired by the service user, maintain and develop relationships with their family, friends and other people important in their life
Leading by Example:
Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:
- Seek opportunities for personal and professional growth
- Be a role model for other carers and be an ambassador for the service
- Be professional, polite and reasonable at all times
Personal and Professional Development:
- Have a knowledge of, and work within, the Fundamental Standards
- Understand the regulatory framework that governs the service, including the role of the CQC and its requirements
- Commit to achieving the relevant qualifications commensurate with the role
- Attend statutory training and any other training as directed by management
- Understand and follow all policies and procedures relevant to the role
- Be open to learning opportunities
- Involve service users, families, external agencies and colleagues
- Speak up when things go wrong
Respect and Dignity
- Understand person-centred care and can demonstrate treating people as individuals and respecting choices
- Promoting independence and encouraging appropriate risk taking
Everybody Counts
- Ensuring no one is discriminated against or excluded
- Understand human rights and impact on care delivery
- Facilitating people to ‘speak up’ about concerns and acting upon them
Commitment to Quality of Care
- Striving for quality in everything we do recognising and understanding what quality in care means for people using the services
- Being accepting about criticism and focusing on improvement
- Being open to new opportunities for learning and identifying the limits of skills and knowledge
Compassion
- Treating people with kindness
- Understanding the importance of empathy in all areas of employment
- Understanding the values of others and always providing a caring service
Improving Lives
- Focus on how things could be done better and sharing ideas
- Understanding of wellbeing and what is important to people using the service
- Improving outcomes for people
- Ensuring appropriate services are provided for people using the services
Job Types: Full-time, Part-time, Permanent, Fixed term contract
Salary: £11.00-£17.25 per hour
Benefits:
- Company pension
- Flexitime
- Referral programme
Physical setting:
- Homecare
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
Application question(s):
- Must Live in the Nottinghamshire area
Licence/Certification:
- Driving Licence (required)
Shift availability:
- Day shift (required)
Work Location: On the road
Reference ID: SJW 01022023