Social Media Manager Guildford, England
Job description
Social Media Manager
Communications and PA
The University of Surrey has an ambitious agenda to attract the best students, deliver a first- rate student experience, and produce research and innovations that makes a positive difference to society. We are ranked ninth in the UK for student satisfaction, in the UK top ten for graduate outcomes and shortlisted as The Times/Sunday Times University of the Year 2023.
Our social media channels reflect the University we are and are critical to helping to attract prospective students, employees, and research partners, as well as nurturing our community. We are looking to grow our social media engagement and put Surrey ahead of the competition.
The ideal candidate will have at least five years’ experience running social media for large or complex organisations and/or brands with successful results. This includes setting channel strategy, overseeing and producing engaging content, scheduling, and using data to improve performance.
You will have experience of managing digital marketing campaigns and using social as a critical part of building a customer or recruitment pipeline. You will demonstrate creativity and a performance-focused approach to managing communication channels, including a sound understanding of SEO (Search Engine Optimisation), web traffic metrics and keyword search. You will be used to working under pressure too, working to deadlines, and dealing with reputational issues.
As a manager, you will have experience of leading and managing a communications team in a fast-paced and complex environment, setting priorities, managing workloads, and nurturing professional development.
This role has line management responsibility for one team member, the social media content producer. The post-holder is expected to build a strong network across the University to build virtual teams, and to work collaboratively across team boundaries. This post demands a self-starter who is proactive and works collaboratively.
The University of Surrey is a values-led organisation that promotes inclusivity, encourages innovation and inspiration, and demands integrity. This post sits within the Communications, Public Affairs and Events team.
We offer a generous pension, relocation assistance, flexible working options, and supportive family-friendly benefits, including an on-site nursery. You will be expected to spend up to three days a week in the office on the Stag Hill campus in Guildford, with the option to work remotely for the rest of the week.
If you would like more information about the role, please contact Kate Bailey [email protected].
For more information and to apply online, please download the further details and click on the 'apply online' button above.
In return we offer a generous pension, relocation assistance where appropriate , flexible working options including job share and blended home/campus working locations (dependent on work duties), access to world-class leisure facilities on campus, a range of travel schemes and supportive family friendly benefits including an excellent on-site nursery.
Click here to find out more about the benefits we offer to support you.
The University of Surrey is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.
