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SERVPRO Social Media Marketing/Dispatch Receptionist

We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! This position is all about managing our online web presence and creating content. We’re seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero! As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with lots of opportunity to learn and grow.

Primary Responsibilities

• Maintain Franchise’s web and social media sites
• Provide sales and marketing administration including referral source follow-up and database management
• Provide newsletters and e-blast coordination
• Maintain key account target list and provide research and ensure crucial deadlines are met
• Provide brand and marketing coordination, including advertisement placement and tracking
• Maintain sales and marketing materials and supplies
• Answering heavy phone lines

Position Requirements

• Strong technology skills and ability to learn new ones such as basic video/photo editing skills, scheduling social media posts and measuring their performance, and uploading blogs and content to our website.
• Superb customer service, administrative, and verbal and written communication skills
• Working knowledge of current business software technologies is required
• Excellent organizational skills and strong attention to detail.

Hours

• 40 hours/week, flexible to work overtime when required, typically varying between 7 a.m. and 5 p.m.

Pay Rate
Competitive pay based on experience.

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of SERVPRO Franchisor, LLC, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.