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IMPAKT Housing & Support is a progressive, forward-looking Housing Association, underpinned by a set of values and committed to supporting people to recover from trauma and the devastating impact of homelessness and/or domestic abuse, in a safe and aspirational environment. We are ahead of the field in our commitment to deliver services in a psychologically informed way in order to maximise successful outcomes for our clients.

We expect our staff to be passionate about making a difference to lives and wanting the best for people, this often means ‘going the extra mile’ to achieve it. In return, we offer a competitive remuneration package, developmental support, training opportunities and a friendly working environment.

Responsible to: Brand & Content Lead

Job Purpose: To assist the Brand & Content Lead in producing the organisation’s social media output

Our Values:

• Aspirational – We believe everyone can be the best they can be and dream big dreams.
• Caring – We believe everyone should be cared for.
• Empowering – We believe we should support and encourage people to take ownership of their lives to enable them to achieve positive change.

• Work with the Brand & Content Lead to produce a social media schedule for IMPAKT housing & support, IMPAKT preloved & IMPAKT interiors.
• Produce engaging social media content including, graphics, copy & short-form video to fulfil the pre-organised social media schedule.
• To stay within the organisation’s brand identity & tone of voice, understanding the audience and suitability of content in line with the overall charitable objectives.
• Create and develop new ideas, write engaging prose, and repurpose content across all our platforms.
• Help to produce internal and external newsletters.
• Work with the staff in our retail stores to produce social media content.
• Monitor, reply and forward information from all our social media inboxes.
• Assist with the e-commerce activities of our retail stores.
• Assist the Brand & Content lead in creating, modifying, and delivering printed and digital media across the organisation.
• Helping with the promotion of the organisation before and during events.

• Be flexible to the changing needs of the organisation and its service users.
• Abide by the organisation’s staff working policies and procedures.
• Promote the aims, purposes, mission and services delivered by the organisation.
• In addition to the duties set out in this job description, the post holder may at times be required to undertake additional or other duties to meet the needs of the organisation.

Internal and External Relationships:

• Staff
• Fundraising & support partnerships
• Corporate Partnerships

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Life insurance
• Wellness programme
• Referral scheme

Part Time – 22.5 hours. Flexible.