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Job description

The Company:

• Global shipping organisation
• Well established and respected within the industry
• Innovative and forward thinking
• Progressive and friendly environment

What they offer:

• Competitive salary and fantastic benefits including excellent pension contribution, health care, additional leave and performance based bonus
• Impressive offices and welcoming work environment
• Hybrid working - 3 days office based, 2 days work from home

The Role:

• Acting as the main point of contact for the company's import or export customers
• Liaising with agents overseas
• Booking haulage
• Responding to any queries or RFI's within departmental KPI's
• Advising customers of any delays to their cargo and providing solutions to any issues they may have
• Complete bookings and processing any amendments
• Dealing with invoice queries

The ideal candidate:

• Previous experience of shipping/logistics/freight would be ideal but not essential
• Strong customer service background
• Confident communicator
• Team player
• Eager to learn and able to work well in a fast paced environment

Please apply now for more information!

Job Types: Full-time, Permanent

Salary: £21,000.00-£32,000.00 per year

Benefits:

• Additional leave
• Company pension
• Private dental insurance
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: Hybrid remote in Liverpool

Reference ID: RWX12596