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Shift Supervisor – LaserZone Laser Tag Venue

Location: Brighton
Salary: £11.12 per hour
Term/Type: Part-Time & Full-Time

Looking for a role in a fun, friendly, fast-paced environment? Want to be part of a team whose main objective is to put smiles on the faces of its customers? Looking for experience in family entertainment or leisure? If the answer is yes, then we may have an opportunity for you.

We’re looking for an enthusiastic Shift Supervisor, to join the team at our Brighton laser tag venue situated in the heart of the city.

We’d love to work with someone who is passionate about people, customer focussed and diligent in safety and day-to-day tasks/procedures. The successful candidate will be proactive and organised, with a genuinely positive attitude and the ability to lead and motivate a small team every shift. The ability to think on your feet and troubleshoot is essential.

Headline responsibilities include

• Operations: On-shift responsibility for guest satisfaction, safety of staff and visitors and day-to-day operating procedures/processes.
• People: Lead by example to coordinate and motivate those working on-shift and help to deliver training to team members. Provide first-class customer service and be able to resolve issues and customer complaints.
• Admin & finance: Various cash handling, stock-management and reporting tasks.

Our aim is to provide a high-quality family entertainment experience that exceeds customer expectations. Our goal is to ensure every customer leaves with a smile on their face. We believe in an environment that is inclusive and diverse where our staff and visitors can be themselves, no matter their gender, age, race, disability or sexual orientation.

There are both part-time and full-time positions available. The business operates Monday to Sunday and any prospective candidate must be available to work evenings and weekends. There may be an element of flexibility to shifts which can be discussed following successful application.

Job Types: Full-time, Part-time
Part-time hours: 20-40 per week

Salary: £11.12 per hour

Benefits:

• Employee discount

Schedule:

• Weekend availability

Application question(s):

• Are you looking for a part-time or a full-time position?
• Please confirm that you are able to work shifts that could include a mixture of weekday daytimes, evenings and weekends?

Experience:

• Supervisor: 1 year (preferred)

Work Location: In person