Job description
Responsibilities
- In the absence of the General Manager or Assistant Manager, leading the team and the business
- Maintain the highest standards of cleanliness and safety
- Train and develop the team to create a friendly atmosphere our guests will love
- Take pride in maintaining high standards of customer service
- Having an understanding of stock control and ordering
- Bring ideas to team meetings and actively be a part of developing the team
- Know the menus inside out, making recommendations to our guests
- Be a champion of brand standards
By taking on a full-time role as a Supervisor Apprentice, not only will you achieve a Level 3 Hospitality Supervisor Apprenticeship, you will be able to support the running of our businesses, creating some amazing moments!
What your apprenticeship includes
- A mixture of face to face and skype/phone catch ups every 4 - 6 weeks
- A mixture of on and off the job training, including workshops and webinars
- Reviews every 12 weeks with the Apprentice, Line Manager and Lifetime Trainer
- Feedback sessions to discuss progress
- Obtain Functional Skills in English and Maths (if you don’t already have GCSE or equivalents)
- 30 hours paid work every week
- Love eating out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered.
- Never a dull moment - fun, laughs and lifelong friends!
- Funded qualification up to degree level
- Charity is important to us. From the company charities to the one which is close to your heart; you can choose how to give something back.
- Enjoy a 33% discount off a cosy stay at our Inn Keepers Lodges.
- On top of all this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares!
Desired Skills
Previous experience in hospitality is desired and previous supervisory experience is a plus – but when you join our team, you will get full training!
Personal qualities
- Have a passion for hospitality (if you know, you know!)
- Have a great eye for detail
- Always give great service
- Be a fun-loving, social, team player
Qualifications required
No qualifications required!
Future prospects
Ongoing training and development.
Training to be delivered
Hospitality Supervisor Level 3
Functional Skills in maths and English
You already know Mitchells & Butlers, even if you don’t realise it! That’s because we run many of the UK’s most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.
Employer
Miller and Carter - Killay - Swansea
Visit employer websiteAddress
301 Gower Road
Swansea
SWANSEA
SA2 7AA
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