Retail Assistant Oxfordshire
Job description
Estelle Manor is a rural retreat nestled in Oxfordshire, set to open her doors in spring. A Grade II-listed landmark house set on a 60-acre estate, surrounded by over 3,000 acres of beautiful parkland.
As the countryside companion to Maison Estelle, the manor is also a ‘hosted home’, bringing people together that have plenty to say and nothing to prove. A hotel and country club with one-of a-kind spaces and old school values of personalised service and discretion.
The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired Bath House, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace.
As a Retail Assistant within Estelle Manor, you will pride yourself on delivering exceptional service, with a keen focus on engagement and relationship building with our members and guests. With a strong knowledge of brands, visual merchandising, data reporting and sales across fashion, homeware and jewellery, you will offer personalised recommendations to our members and guests, anticipating their needs where possible to provide a luxurious retail experience.
Who we are looking for
- Previous retail experience within a luxury brand
- Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
- Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
- An enthusiastic team player with a positive mindset and hugely charismatic
- Passionate about delivering exceptional retail experience with keen attention to detail
Benefits
- £14.38 per hour
- 20 days holiday, excluding bank holidays (increasing with length of service), pension and life assurance
- Free travel, seven days a week on the local bus route from Oxford City Centre to Witney
- A health cash plan to claim money back and get access to lots of ways to support your physical mental wellbeing
- Great food and drink whilst you’re on a break
- Ennismore hotel room nights plus FB discounts
- Lots of opportunity to develop your skills and progress internally
- Regular team get togethers, from regular team drinks to bi-annual parties
- Opportunities to join one of our committees and influence how we do things, how we socialise and how we support the local community
- Great incentives and reward programmes including recommend a friend bonuses, employee of the month and much more
