Services Support Assistant Sheffield, England
Job description
The role
You will ensure service enquiries are handled sensitively and efficiently, demonstrating excellent customer care skills via telephone, email and occasionally face to face. You will play a pivotal role in ensuring the smooth running of services and the patient experience administration.
About you
You are enthusiastic, proactive and committed to providing excellent customer service. An experienced administrator, you will be organised and methodical as well possessing excellent working knowledge of IT systems, including working with databases.
Friendly and approachable, you will be able to quickly build effective connections with new people and have a sensitive approach and understanding of confidentiality appropriate for working with vulnerable people.
About us
We’re Breast Cancer Now, the research and support charity.
We believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. That’s why the brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support people, whenever they need it. And dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
You can find out more at breastcancernow.org/here
Primary location of role and hybrid working
This role is primarily based in our Sheffield office. However, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home.
How to apply
To find out more information and to apply, please click on the apply button to download a copy of the job description and to submit your application.
When doing so please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
If you have any questions regarding this role, please contact us using the email address provided upon clicking on the apply button.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9:00am on Monday 30 January 2023
Interview date Wednesday 8 February 2023 (Sheffield office)
Job Types: Full-time, Permanent
Salary: £21,702.00 per year
Benefits:
- Additional leave
- Casual dress
- Childcare
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Private dental insurance
- Private medical insurance
- Sick pay
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Sheffield, S1 2EX
