Service Manager - Peterborough Peterborough, England
Job description
We currently have an excellent opportunity for a Service Manager in Urgent and Emergency Care (UEC) to provide operational leadership across Urgent and Emergency services (cross site) be the point of escalation to support resolving any operational issues on a day to day basis
Working closely with the Deputy Divisional Operations Director, Service Managers and Clinical and Nursing Leads within Urgent and Emergency Care, you will play a pivotal role in the delivery of our UEC operational and transformation agenda across all hospital sites.
You will be a calm, talented and compassionate leader that can operate effectively within a high pressured environment, ideally with experience of working within an Urgent and Emergency care setting. We are looking for a strong leader who will champion excellent patient care, working closely with our clinicians and multidisciplinary teams on service innovation, improvement and development.
There has never been a better time to join the Trust and Urgent and Emergency Care services with fantastic investment into all our Urgent and Emergency Care services across all sites, and into SDEC amongst other initiatives - it really is a great time to join our successful team.
The successful candidate will take responsibility for the day to day management of service delivery within Urgent and Emergency Care. The post holder will have previous management and leadership experience with a focus on innovation and target driven work.
The key focus of this post will be internal to the Trust, delivering the key objectives and targets within the Urgent and Emergency Care areas.
You will coordinate the planning, development and implementation of service improvement, capital and other projects and it is expected that you will play a major part in the operational management of Urgent and Emergency Care units.
Leading the service areas you are responsible for, ensuring the delivery of key targets within the budgeted resources available. You will contribute to strategic and annual business planning for your service areas, including the engagement of senior medical and other staff, as required.
You will support the clinical governance processes within your areas and assist in the management of risk. You will provide cross cover within the Urgent and Emergency Care services across all sites as required.
Our teams work hard to be flexible and promote a health work/home life balance and so, agile working options are automatically considered for all roles within the Trust.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates from our local communities.
Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
- Access to the NHS Pension Scheme
- Relocation allowance in line with the Trust policy
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
Please see attached job description and person specification for additional information regarding this post.
